Quick Lane Advisor

Les Stumpf Ford; Appleton (WI); On-site; USD 22,000 - 26,000; Part time

Job summary

Les Stumpf Ford in Appleton, WI is hiring a part-time Quick Lane Advisor to greet customers, record vehicle and customer information, and relay updates via phone, text or email. You will support a positive customer service experience during visits and assist with the delivery process at pickup.

No prior experience is required as training is provided; the role offers a friendly, modern shop, weekday and Saturday hours, and a stable, family-owned environment focused on service excellence.

Qualifications

• Excellent communication skills.
• Customer service oriented.
• Valid driver’s license.
• Basic computer skills.
• Reliable, team-oriented mindset.

Responsibilities

• Greet customers in Quick Lane Department.
• Record proper vehicle and customer information.
• Accurately relay vehicle updates with customer via phone, text or email.
• Provide excellent customer service during customer visit and follow up.
• Provide an active delivery process of vehicle upon customer arrival for vehicle pickup.
• Positive communication between Quick Lane team members.
• Maintain clean, organized work area.

Skills

Communication skills

Customer service oriented

Valid driver's license

Basic computer skills

Team-oriented mindset

Job description

QUICKLANE ADVISOR

Les Stumpf Ford – Appleton, WI

$16.00 – 19.00 | Hourly

Part-Time/Weekdays & Saturdays | No Holidays

Les Stumpf Ford has been trusted in the community for over 100 years—and we’re looking for a Part-time Quick Lane Advisor to join our team. We are committed to growing our Service Department with a forward thinking, dedicated Service Advisor with the drive and passion to continue building on a solid foundation while maintaining a positive customer service first attitude.

What You’ll Do

• Greet customers in our Quick Lane Department
• Record proper vehicle and customer information
• Accurately relay vehicle updates with customer via phone, text or email
• Provide excellent customer service during customer visit and follow up
• Provide an active delivery process of vehicle upon customer arrival for vehicle pick up
• Positive communication between Quick Lane team members
• Maintain clean, organized work area

What We’re Looking For

• Excellent communication skills
• Customer service oriented
• Valid driver’s license required
• Basic computer skills
• Reliable, team-oriented mindset
• Previous experience not needed – will train a qualified candidate

Why Choose Us

• No late nights.
• Clean, modern shop
• Consistent workflow
• Strong team culture
• Family-owned stability