Queens Branch Leader: Growth, Service & Coaching

J.P. Morgan; New York (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

JPMorgan Chase is seeking a Branch Manager to lead a Chase branch with a focus on delivering exceptional client service, growing deposits and investments, and managing operations. You will coach a high-performing team, foster a welcoming environment, and collaborate with specialists to meet clients’ financial needs.

The role requires weekend/evening hours, 2+ years of bank leadership experience, and a strong emphasis on risk controls and policy adherence.

Qualifications

• Requires leadership and coaching experience within a bank setting.
• Ability to work branch hours including weekends and evenings.
• High school diploma or GED is required; college degree preferred.

Responsibilities

• Lead and manage all branch operations, deposits, investments, and coaching.
• Deliver attentive, welcoming service and uphold hospitality culture.
• Grow deposits and investments using the Branch Scorecard and strategic planning.
• Coach the team to achieve results, maintain morale, and drive development.
• Promote ongoing learning and development and community engagement.
• Build relationships with local businesses to strengthen branch presence.
• Maintain strong risk and control environment and adhere to policies.

Skills

Leadership

Coaching

Operations management

Risk management

Customer service

Decision making

Education

High school diploma or GED

Bachelor's degree preferred

Job description

JPMorgan Chase is seeking a Branch Manager to lead a Chase branch with a focus on delivering exceptional client service, growing deposits and investments, and managing operations. You will coach a high-performing team, foster a welcoming environment, and collaborate with specialists to meet clients’ financial needs.

The role requires weekend/evening hours, 2+ years of bank leadership experience, and a strong emphasis on risk controls and policy adherence.