Quantitative UX Researcher — Amplitude & Behavioral Data

athenahealth; Boston (MA); Hybrid; USD 153,000 - 259,000; Full time

Benefits offered by this job

Commuter support

Employee assistance programs

Tuition assistance

Employee resource groups

Collaborative workspaces

Dogs welcome

Job summary

athenahealth in Boston seeks a Lead Quantitative UX Researcher to integrate behavioral data into product decisions across design, product, and engineering. You will own Amplitude analytics, lead funnel and cohort analyses, and guide cross‑functional teams with dashboards and actionable insights.

The role emphasizes qualitative interviews, usability testing, and rigorous methodology, reporting to the Principal Design Researcher and Senior Manager in a hybrid Boston setting.

Qualifications

• 5+ years of experience in quantitative UX research or behavioral data science.
• Proficiency in SQL and R or Python, and statistical methods such as significance testing and modeling.
• Experience with product analytics platforms, specifically Amplitude.
• Experience using AI tools in everyday research practice to improve speed, scale, and quality.
• Working competence in qualitative methods including user interviewing and usability testing.
• Demonstrated ability to communicate with both technical and non‑technical stakeholders.
• Portfolio or work samples showing problem framing, study design, and how findings shaped product decisions.
• Healthcare, enterprise software, or similar complex domains preferred.

Responsibilities

• Plan research with cross‑functional partners by defining questions, hypotheses, study designs, and success metrics.
• Analyze user behavior through funnel, retention, cohort comparisons, journey analysis, and surveys.
• Use Amplitude, SQL, and Python/R to merge data sources and run significance tests.
• Identify patterns across segments to improve understanding of diverse users.
• Combine quantitative results with qualitative insights to explain behavior.
• Conduct interviews, usability tests, diary studies, and contextual inquiries.
• Define cohorts and translate them into lists, screeners, and outreach criteria.
• Collaborate on cross‑product analyses, event taxonomies, tracking plans, and data quality.
• Develop dashboards, reports, and readouts to inform product decisions.
• Apply AI tools to speed up analysis and create repeatable AI‑assisted workflows.

Skills

Quantitative UX Research

SQL

R

Python

Amplitude

Qualitative Research

Stakeholder Communication

Education

Behavioral science background

Tools

Amplitude

Job description

athenahealth in Boston seeks a Lead Quantitative UX Researcher to integrate behavioral data into product decisions across design, product, and engineering. You will own Amplitude analytics, lead funnel and cohort analyses, and guide cross‑functional teams with dashboards and actionable insights.

The role emphasizes qualitative interviews, usability testing, and rigorous methodology, reporting to the Principal Design Researcher and Senior Manager in a hybrid Boston setting.