Training & Quality

IES Communications; Columbus (OH); On-site; USD 40,000 - 50,000; Full time

Job summary

IES is seeking a Quality Training Specialist to develop trade-related curricula, deliver training, and conduct quality audits for IES projects. This role includes on-site support, classroom instruction, and evaluating training effectiveness.

Ideal candidates have 3+ years of training experience, strong project management skills in telecom or construction, and proficiency with MS Office and MS Project. Travel within the region may be required.

Qualifications

• Minimum of 3 years of training experience or a related role.
• Prefer a minimum of 5 years of project management experience in telecommunications, electrical, or a related technical or construction field.
• Prefer a BICSI certified trainer.
• Must have demonstrated knowledge of job costing, job planning, quality management, safety training, and contract administration.
• Must be proficient with Microsoft Office (Word, Excel, PowerPoint, and MS Project).
• Must meet company minimum driving standards.
• High school diploma or equivalent.
• Working knowledge of instructional design and adult learning theory is preferred.
• Must be able to effectively use basic hand tools, including screwdriver, level, tape measure, snips, pliers, wrench, needle‑nose and channel locks, and other construction tools.
• Highly knowledgeable of materials, methods, and tools involved in the commercial construction industry.
• Ability to determine the required tools and equipment for a job.
• Good knowledge of arithmetic, algebra, geometry, and their application.
• Maintain technical knowledge by attending educational workshops and reviewing publications.
• Working knowledge of construction processes, including bid process, project management, delegation, and finance.

Responsibilities

• Develop and deliver trade‑related, project management, and delivery training in the classroom, including hands‑on demonstrations, class outlines, presentations, handouts, tests, and design exercises.
• Develop pre‑employment trade‑related job skill assessments, both hands‑on and written.
• Prepare employees to accomplish job results by developing, planning, conducting, and evaluating management training.
• Conduct training needs assessments by collecting information on work procedures, workflow, and reports, and understanding job‑specific functions and tasks.
• Conduct training classes by presenting job‑specific and company‑specific software applications using computers, virtual classrooms, webinars, and other methods as required.
• Evaluate training effectiveness by assessing how well training translates to specific job applications.
• Administer written and practical exams and write performance reports to evaluate trainees' performance.
• Maintain quality service by establishing and enforcing organization standards.
• Implement training processes and best practices that add value and improve business performance.
• Keep personal knowledge, training, and proficiency on installed products and course materials up to date.
• Work with the training team to design, implement, and revise training programs.
• Ensure a safe and pleasant learning environment for staff and students.
• Other duties as assigned.

Job description

Job Summary

The Quality Training Specialist will be responsible for trade‑related curriculum development and training for new and existing IES teams, conducting quality audits, and providing on‑site support to IES projects.

Job Duties And Responsibilities

• Develop and deliver trade‑related, project management, and delivery training in the classroom, including hands‑on demonstrations, class outlines, presentations, handouts, tests, and design exercises.
• Develop pre‑employment trade‑related job skill assessments, both hands‑on and written.
• Prepare employees to accomplish job results by developing, planning, conducting, and evaluating management training.
• Conduct training needs assessments by collecting information on work procedures, workflow, and reports, and understanding job‑specific functions and tasks.
• Conduct training classes by presenting job‑specific and company‑specific software applications using computers, virtual classrooms, webinars, and other methods as required.
• Evaluate training effectiveness by assessing how well training translates to specific job applications.
• Administer written and practical exams and write performance reports to evaluate trainees' performance.
• Maintain quality service by establishing and enforcing organization standards.
• Implement training processes and best practices that add value and improve business performance.
• Keep personal knowledge, training, and proficiency on installed products and course materials up to date.
• Work with the training team to design, implement, and revise training programs.
• Ensure a safe and pleasant learning environment for staff and students.
• Other duties as assigned.

Compensation

Minimum: USD $40,000.00 per year | Maximum: USD $50,000.00 per year

Qualifications

• Operate as a team member of management.
• Strong verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude.
• Must be able to work a non‑standard work schedule as required to provide job, team, or individual‑specific training.
• Must be able to climb ladders, use hand and power tools, and lift up to 50 pounds where required.
• Must be self‑motivated, professional, and lead others to create, develop, implement, and review project process improvements.
• Must promote the company culture and mission to all employees, vendors, clients, and business partners.
• Must possess proven problem‑solving, critical thinking, reading, writing, and oral presentation skills.
• Must have a high skill level to interpret blueprints and other project documents, including specifications, reporting, and quality requirements.
• Must be able to travel within the branch or regional territory as needed.
• Must possess the ability to learn and teach the company’s and customer’s project management systems.

Education, Certification, License, And Skill Requirements

• Minimum of 3 years of training experience or a related role.
• Prefer a minimum of 5 years of project management experience in telecommunications, electrical, or a related technical or construction field.
• Prefer a BICSI certified trainer.
• Must have demonstrated knowledge of job costing, job planning, quality management, safety training, and contract administration.
• Must be proficient with Microsoft Office (Word, Excel, PowerPoint, and MS Project).
• Must meet company minimum driving standards.
• High school diploma or equivalent.
• Working knowledge of instructional design and adult learning theory is preferred.
• Must be able to effectively use basic hand tools, including screwdriver, level, tape measure, snips, pliers, wrench, needle‑nose and channel locks, and other construction tools.
• Highly knowledgeable of materials, methods, and tools involved in the commercial construction industry.
• Ability to determine the required tools and equipment for a job.
• Good knowledge of arithmetic, algebra, geometry, and their application.
• Maintain technical knowledge by attending educational workshops and reviewing publications.
• Working knowledge of construction processes, including bid process, project management, delegation, and finance.

Minimum Years Of Experience

6+ years

License Required

No

Minimum Education

High School Diploma or equivalent

Company Overview

IES is a national provider of industrial products and infrastructure services to a wide range of end markets, including electrical, mechanical, and communications contracting solutions for commercial, industrial, residential, and renewable energy projects. IES is publicly traded on NASDAQ under the symbol IESC and employs over 5,000 employees across more than 79 domestic locations in the United States.

Equal Employment Opportunity Statement

IES is an Equal Employment Opportunity Employer and encourages Qualified minorities, women, individuals with disabilities, protected veterans, and other groups to apply. We are committed to ensuring a workplace that is free from discrimination, retaliation, and harassment.

Disability Accommodation

IES provides reasonable accommodation for individuals protected under the Rehabilitation Act, the Vietnam Era Veterans' Readjustment Assistance Act, and the Americans with Disabilities Act. Applicants who need assistance during the application process may contact our corporate office at (713) 860‑1500.

E‑Verify and Language Requirements

IES participates in E‑Verify. Candidates must provide proof of eligibility to work in the United States. Preferred language: English, with Spanish proficiency considered a plus.

Workplace Type

Onsite