Quality Technician - Middleton

DWYER INSTRUMENTS, LLC; Town of Middleton (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

DWYER INSTRUMENTS, LLC is seeking a Quality/QA professional to manage incoming inspections, QA processes, and vendor performance in our ISO-certified facility in Wisconsin. The role involves RMA handling, non-conforming material control, and contributing to quality metrics.

You will lead internal audits, manage calibration and preventative maintenance programs, and drive corrective actions with root-cause analysis. Strong MS Office skills and independent collaboration are essential.

Qualifications

• Bachelor's degree in Quality, Electronics, or Operations related field preferred; Associate's degree preferred, but not required.
• Work experience of 1-3 years in an ISO certified manufacturing facility preferred.

Responsibilities

• Incoming Inspections and First-Article Inspections; log records and monitor flagged parts.
• Issue and resolve RMAs; report quality trends to management.
• Control of Non-Conforming Material; log NCM transactions.
• Vendor evaluation, feedback on nonconforming material; follow-up on SCARs.
• Calibration program management and scheduling; on-site or off-site calibration setup.
• Preventative maintenance scheduling and task completion on time.
• ESD program management and employee training on ESD practices.
• Internal audits leadership and participation; document control and quality system updates.
• Corrective Actions: root cause analysis and closure; participate in Change Control Board discussions.

Skills

Strong leadership

Team building

Attention to detail

Multitasking

MS Office

Effective communication

Fast-paced environment

Education

Bachelor's degree in Quality/ Electronics/ Operations

Associate's degree (preferred)

Tools

Microsoft Office

Job description

Job responsibilities as follows:

• Incoming Inspections
• Processes First-Article & Incoming Inspections
• Logs records of inspection
• Monitors list of flagged parts requiring inspection
• RMAs
• Issuing and resolving RMAs, as needed
• Reporting on trends
• Control of Non-Conforming Material
• Logs and records nonconforming material transactions
• Works with Vendors to return product
• Reviews vendor performance and reports on trends
• Issues SCARs and follows up with Vendors for completion.
• Fixed Asset Program
• Calibration
• Managing the Calibration Schedule
• Ensuring assets are calibrated at set intervals
• Working with companies to setup calibration jobs (On site or offsite)
• Preventative Maintenance
• Managing the PM Schedule
• Ensuring tasks are done on time
• Manages the Electrostatic Discharge Program
• Updates equipment (as needed)
• Tests and verifies that equipment is functional
• Trains employees on the importance of ESD practices
• Vendor Evaluation/Reporting
• Work with Purchasing to provide vendor feedback on Nonconforming Material and/or reporting Vendor DPPM
• Report, as requested, to Management on Quality and any other outstanding issues
• Assist with the following processes:
• Conduct Internal Audits (Leading & Participation) and address findings where necessary
• Control of Documents; Updating & revising QMS Documentation
• Corrective Actions: Issuing, Root Cause Analysis, and Closure
• Participate and represent Quality in the CCB (Change Control Board) ECR/ECO discussions. Follow through with any Quality related tasks for closure.
• Perform data analysis related to Quality Metrics and Objectives, as needed
• Other duties as assigned.

Requirements:

Physical Aspects of the Job:

• Must be able to sit for extended periods of time.
• Ability to look at a computer screen for extended periods of time.
• Some lifting required (up to 60lbs).
• Some travel required.

Qualifications:

• Able to work independently on projects and collaborate as a strong team member.
• Communicate effectively both internally and externally.
• Strong leadership and team building skills.
• Excellent attention to detail, flexible and adaptable to change.
• Strong ability to multitask and meet project deadlines.
• Excellent computer skills (MS Office Required).
• Ability to make sound business decisions

Skills

• Good verbal and written communication skills.
• Experienced in Microsoft Office.
• Must be self-motivated and able to work in a fast-paced environment.

Work experience & Education

• Bachelor's degree in Quality, Electronics, or Operations related field preferred; Associate's degree preferred, but not required.
• Work experience of 1 -3 years in an ISO certified manufacturing facility preferred.

Equal employment opportunity, including veterans and individuals with disabilities.

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