Quality Technician - Middleton

NCSL International; Town of Middleton (WI); On-site; USD 50,000 - 73,000; Full time

Job summary

NCSL International in Middleton, WI is seeking a Quality Assurance professional to lead inspections, maintain QMS, and drive continuous improvement.

You will perform incoming and first-article inspections, manage nonconforming material, coordinate with vendors, and participate in audits, CAPA, and ESD programs. 1-3 years ISO manufacturing preferred; MS Office proficiency required.

Qualifications

• Bachelor's degree or higher in Quality, Electronics, or Operations preferred.
• 1-3 years in ISO-certified manufacturing.
• Ability to work independently and in a team.
• Strong attention to detail and ability to meet deadlines.
• Excellent communication and leadership capabilities.

Responsibilities

• Perform incoming and first-article inspections.
• Log records and monitor flagged parts.
• Issue and resolve RMAs with vendors.
• Lead internal audits and address findings.
• Maintain QMS documentation and corrective actions.
• Analyze quality metrics and report trends.
• Coordinate calibration and asset maintenance.
• Participate in Change Control Board discussions.

Skills

Verbal and written communication

Microsoft Office

Independence

Team leadership

Attention to detail

Multitasking

Decision making

Adaptability

Education

Bachelor's degree in Quality/Electronics/Operations

Associate's degree preferred

Tools

MS Office

Job description

Description:

Job responsibilities as follows:

• Incoming Inspections
• Processes First-Article & Incoming Inspections
• Logs records of inspection
• Monitors list of flagged parts requiring inspection
• RMAs
• Issuing and resolving RMAs, as needed
• Reporting on trends
• Control of Non-Conforming Material
• Logs and records nonconforming material transactions
• Works with Vendors to return product
• Reviews vendor performance and reports on trends
• Issues SCARs and follows up with Vendors for completion.
• Fixed Asset Program
• Calibration
• Managing the Calibration Schedule
• Ensuring assets are calibrated at set intervals
• Working with companies to setup calibration jobs (On site or offsite)
• Preventative Maintenance
• Managing the PM Schedule
• Ensuring tasks are done on time
• Manages the Electrostatic Discharge Program
• Updates equipment (as needed)
• Tests and verifies that equipment is functional
• Trains employees on the importance of ESD practices
• Vendor Evaluation/Reporting
• Work with Purchasing to provide vendor feedback on Nonconforming Material and/or reporting Vendor DPPM
• Report, as requested, to Management on Quality and any other outstanding issues
• Assist with the following processes:
• Conduct Internal Audits (Leading & Participation) and address findings where necessary
• Control of Documents; Updating & revising QMS Documentation
• Corrective Actions: Issuing, Root Cause Analysis, and Closure
• Participate and represent Quality in the CCB (Change Control Board) ECR/ECO discussions. Follow through with any Quality related tasks for closure.
• Perform data analysis related to Quality Metrics and Objectives, as needed
• Other duties as assigned.

Physical Aspects of the Job:

• Must be able to sit for extended periods of time.
• Ability to look at a computer screen for extended periods of time.
• Some lifting required (up to 60lbs).
• Some travel required.

Qualifications:

• Able to work independently on projects and collaborate as a strong team member.
• Communicate effectively both internally and externally.
• Strong leadership and team building skills.
• Excellent attention to detail, flexible and adaptable to change.
• Strong ability to multitask and meet project deadlines.
• Excellent computer skills (MS Office Required).
• Ability to make sound business decisions

Skills

• Good verbal and written communication skills.
• Experienced in Microsoft Office.
• Must be self-motivated and able to work in a fast-paced environment.

Work experience & Education

• Bachelor's degree in Quality, Electronics, or Operations related field preferred; Associate's degree preferred, but not required.
• Work experience of 1 -3 years in an ISO certified manufacturing facility preferred.

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