Quality Technician - Middleton

DwyerOmega; Town of Middleton (WI); On-site; USD 60,000 - 90,000; Full time

Job summary

DwyerOmega is seeking a Quality Assurance professional to oversee first-article and incoming inspections, log nonconforming records, and manage RMAs with suppliers. You will drive continuous improvement, participate in internal audits, and maintain QMS documentation to ensure product quality across manufacturing processes.

Ideal candidates will have 1–3 years in ISO manufacturing, strong communication, and the ability to lead root cause analysis and corrective actions as part of a

Qualifications

• Bachelor’s degree in Quality, Electronics, or Operations field preferred.
• 1-3 years in an ISO-certified manufacturing facility.
• Ability to work independently and collaborate as a strong team member.

Responsibilities

• Perform First-Article and incoming inspections and log records.
• Issue and resolve RMAs and monitor trends in quality metrics.
• Manage non-conforming material transactions and vendor feedback.
• Lead and participate in internal audits and maintain QMS documentation.
• Assist with corrective actions including root cause analysis and closure.
• Report quality issues to management and support CCB/ECR/ECO processes.
• Perform data analysis related to quality metrics and objectives.

Skills

Communication

Leadership

Detail-oriented

Multitasking

Team player

Self-motivated

Education

Bachelor’s degree in Quality/ Electronics/ Operations

Associate’s degree preferred

Tools

MS Office

Job description

• Processes First-Article & Incoming Inspections
• Logs records of inspection
• Monitors list of flagged parts requiring inspection
• RMAs
• Issuing and resolving RMAs, as needed
• Reporting on trends
• Control of Non-Conforming Material
• Logs and records nonconforming material transactions
• Works with Vendors to return product
• Reviews vendor performance and reports on trends
• Issues SCARs and follows up with Vendors for completion.
• Fixed Asset Program
• Calibration
• Managing the Calibration Schedule
• Ensuring assets are calibrated at set intervals
• Working with companies to setup calibration jobs (On site or offsite)
• Preventative Maintenance
• Managing the PM Schedule
• Ensuring tasks are done on time
• Manages the Electrostatic Discharge Program
• Updates equipment (as needed)
• Tests and verifies that equipment is functional
• Trains employees on the importance of ESD practices
• Work with Purchasing to provide vendor feedback on Nonconforming Material and/or reporting Vendor DPPM
• Report, as requested, to Management on Quality and any other outstanding issues
• Assist with the following processes:
• Conduct Internal Audits (Leading & Participation) and address findings where necessary
• Control of Documents; Updating & revising QMS Documentation
• Corrective Actions: Issuing, Root Cause Analysis, and Closure
• Participate and represent Quality in the CCB (Change Control Board) ECR/ECO discussions. Follow through with any Quality related tasks for closure.
• Perform data analysis related to Quality Metrics and Objectives, as needed
• Other duties as assigned.

Job Type

Full-time

Description

Job responsibilities as follows:

• Incoming Inspections
• Processes First-Article & Incoming Inspections
• Logs records of inspection
• Monitors list of flagged parts requiring inspection
• RMAs
• Issuing and resolving RMAs, as needed
• Reporting on trends
• Control of Non-Conforming Material
• Logs and records nonconforming material transactions
• Works with Vendors to return product
• Reviews vendor performance and reports on trends
• Issues SCARs and follows up with Vendors for completion.
• Fixed Asset Program
• Calibration
• Managing the Calibration Schedule
• Ensuring assets are calibrated at set intervals
• Working with companies to setup calibration jobs (On site or offsite)
• Preventative Maintenance
• Managing the PM Schedule
• Ensuring tasks are done on time
• Manages the Electrostatic Discharge Program
• Updates equipment (as needed)
• Tests and verifies that equipment is functional
• Trains employees on the importance of ESD practices
• Vendor Evaluation/Reporting
• Work with Purchasing to provide vendor feedback on Nonconforming Material and/or reporting Vendor DPPM
• Report, as requested, to Management on Quality and any other outstanding issues
• Assist with the following processes:
• Conduct Internal Audits (Leading & Participation) and address findings where necessary
• Control of Documents; Updating & revising QMS Documentation
• Corrective Actions: Issuing, Root Cause Analysis, and Closure
• Participate and represent Quality in the CCB (Change Control Board) ECR/ECO discussions. Follow through with any Quality related tasks for closure.
• Perform data analysis related to Quality Metrics and Objectives, as needed
• Other duties as assigned.

Requirements

Physical Aspects of the Job:

• Must be able to sit for extended periods of time.
• Ability to look at a computer screen for extended periods of time.
• Some lifting required (up to 60lbs).
• Some travel required.

Qualifications

• Able to work independently on projects and collaborate as a strong team member.
• Communicate effectively both internally and externally.
• Strong leadership and team building skills.
• Excellent attention to detail, flexible and adaptable to change.
• Strong ability to multitask and meet project deadlines.
• Excellent computer skills (MS Office Required).
• Ability to make sound business decisions

Skills

• Good verbal and written communication skills.
• Experienced in Microsoft Office.
• Must be self-motivated and able to work in a fast-paced environment.

Work experience & Education

• Bachelor’s degree in Quality, Electronics, or Operations related field preferred; Associate’s degree preferred, but not required.
• Work experience of 1 -3 years in an ISO certified manufacturing facility preferred.