Quality Technician II

Transcendia, Inc.; Grand Rapids (MI); Hybrid; USD 30,000 - 39,000; Full time

Job summary

Transcendia, Inc. is seeking a Quality Technician to champion product excellence and regulatory compliance. The role blends laboratory QC testing with hands-on process auditing on the manufacturing floor, ensuring materials meet customer specifications.

You will partner with production teams to identify deviations, troubleshoot material variations, and help maintain the highest quality standards across engineered films and custom materials.

Qualifications

• High school diploma or GED required; associates in applied science preferred.
• Two years of related work experience and/or training or equivalent.
• Strong organizational skills and ability to multi-task.
• Good problem-solving and basic math skills.
• Proficient in Microsoft Excel and Word; effective written and verbal communication.

Responsibilities

• Conduct laboratory testing on raw materials, in-process samples, and finished goods; document results.
• Calibrate, maintain, and troubleshoot QC equipment to ensure accuracy.
• Generate Certificates of Analysis (COA) as needed for customers.
• Print material identification tags and manage COA-related communications with suppliers.
• Perform manufacturing and process audits to verify SOP and safety adherence.
• Identify and segregate non-conforming materials and initiate Hold procedures.
• Collaborate with machine operators and production supervisors to assess quality defects.
• Support internal audits and assist with customer complaints investigations.

Skills

Attention to detail

Organizational skills

Multitasking

Written and verbal communication

Problem solving

Basic math

Team player

Excel and Word

Education

High school diploma or GED

Associates Degree in Applied Science preferred

Two years related work experience or training

Tools

None specified

Job description

Transcendia is a leader in custom engineered materials for critical product components in a wide range of markets and applications. The company provides deep material science expertise, outstanding customer service through broad geographic coverage and trusted product reliability.

Job Summary:

As a Quality Technician at Transcendia, you will be the frontline champion for product excellence, regulatory compliance, and manufacturing reliability. This hybrid role balances precise, data-driven quality control (QC) testing within our laboratory with active, real-time process auditing across the manufacturing floor. You will partner closely with production teams to identify deviations early, troubleshoot material variations, and ensure that every roll of engineered film or custom material meets our strict quality standards and customer specifications.

Job Duties:

• Laboratory Testing & Analysis
• Perform standardized physical and analytical testing on raw materials, in-process samples, and finished goods (e.g., tensile strength, gauge/thickness verification, tear resistance, and optical clarity).
• Accurately document test results within our quality tracking system.
• Calibrate, maintain, and troubleshoot laboratory testing equipment to ensure continuous accuracy and uptime.
• Generate CoA as needed for customers.
• Print Material Identification tags and place tags on incoming materials.
• Contact Suppliers to resolve COA issues.
• Assist the quality team in the review and investigation of customer complaints and returned materials.
• Manufacturing & Process Auditing
• Conduct routine line audits and floor inspections to verify that manufacturing processes strictly adhere to approved Standard Operating Procedures (SOPs) and safety guidelines.
• Conduct routine Quality Control checks and assist with questions and problems related to product acceptance criteria.
• Identify, tag, and segregate non-conforming materials; initiate Hold procedures to isolate defective products and prevent escape to customers.
• Collaborate directly with machine operators and production supervisors to assess quality defects and
• Support internal audits.
• Other duties as assigned

Job Qualifications:

• High school diploma or General Education Diploma (GED) required; Associates Degree in Applied Science preferred and two years of related work experience and/or training; or equivalent combination of education and experience
• Must have organizational skills with an ability to prioritize and multi-task
• Ability to maintain confidentiality, exceptional attention to detail and good follow-up skills
• Must possess good problem-solving skills and basic math skills
• Ability to interact in a professional manner with employees and vendors
• Ability to communicate effectively both verbally and in writing
• Proficient in Microsoft Excel and Word
• Willingness to work as team member or independently