Quality Technician I

DHL Supply Chain; Waddell (AZ); On-site; Confidential; Full time

Benefits offered by this job

Medical, dental, and vision coverage

PTO including holidays and vacation

401(k) with company match

Tuition reimbursement program

Training and career advancement

Job summary

DHL Supply Chain in Waddell, AZ is hiring a First Shift Quality Technician I. The role runs Monday–Friday, 6:00 AM–2:30 PM, with a payrate of $22.55 per hour. You will lead QA activities, perform checks and audits, and help ensure product quality and regulatory compliance across inbound and outbound operations.

The ideal candidate has 1–3 years in QA, familiarity with WMS systems, and forklift certification within 30 days of hire. DHL offers strong benefits and career growth opportunities.

Qualifications

• 1–3 years of experience in QA, auditing, or inspection.
• Experience auditing packaging/labeling for compliance.
• Forklift certificate required within 30 days of employment.

Responsibilities

• Provide leadership and training for QA system maintenance and improvement.
• Lead day-to-day quality assurance activities to ensure regulatory compliance.
• Monitor QA implementation and quality metrics; report findings.
• Coordinate QA licenses, permits and registrations and ensure regulatory compliance.
• Develop and maintain QMS documentation.

Education

High School Diploma or Equivalent

Forklift certificate

Associate degree or equivalent

Tools

Blue Yonder WMS

Microsoft Excel

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Supply Chain, Quality Control, Auditing, Product Compliance, Material or Product Inspection

Position: First (1st) Shift Quality Technician I
Shift: Monday - Friday 6:00AM to 2:30PM
Payrate: $22.55 per hour

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

A minimum of 1-3 years’ experience in the following:

• Ensure accurate checking, inspecting and/or counting of all products for both inbound and outbound departments and ensuring all product is free of damage or defect.
• Auditing product and packaging/labeling to maintain highest level of product compliance and accuracy
• Ensure the quantity, quality, labeling, and shipping address of orders correspond to customer specifications or other requirements.
• MUST have experience using Blue Yonder WMS (warehouse management system) software.
• Microsoft Office software, including Excel.

Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work in the US and Canada! Our excellent benefits packages includes:

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose

Provide leadership, training, support and disciplines for establishment, maintenance, alignment and continual improvement of the QA System. Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures and accommodating requests for support. Leads QA team. Assigns QA team work schedules, directs team, trains associates in required QA processes and monitor’s associates’ compliance and progress.

Key Accountabilities

• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
• Facilitate QA training for new and existing associates.
• Review documents and instruction prepared by members of the work group for accuracy and legibility.
• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives. Incorporate QA, OP and PIM tools and methodologies, as appropriate, in performance of tasks.
• Recommends appropriate methods for supporting the site operations’ requirements for quality assurance compliance.
• Lead/support coordination of QA license, permit and registration activities and provide direction for compliance with FDA, DEA, ATF, State and other similar regulatory requirements.
• Perform daily quality assurance activities as required or directed by management.
• Lead and facilitate development of QMS documentation.

Required Education and Experience

• High School Diploma or Equivalent
• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment
• Associate degree or equivalent in related field of study, preferred

Our Organization is an equal opportunity employer.