Quality Technician: Audits, QMS & Process Improvement

Pentagon Technologies Group Inc; Hayward (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Generous PTO

401K with employer matching

Health, dental, vision insurance

Long-Term Disability (LTD)

Life and AD&D

Employee Assistance Plan (EAP)

Job summary

Pentagon Technologies, Inc. is seeking a Quality Technician to execute quality controls, audits, and risk management for materials, equipment, and processes.

The role emphasizes adherence to procedures, SOPs, and site compliance, with focus on quality data and audit readiness. The position is on second shift (M-F, 2-10:30pm) and requires basic MS Office skills, SPC understanding, and the ability to read internal docs.

Qualifications

• High School Diploma or GED required.
• 2-year college diploma in a tech area or bachelor’s degree preferred.
• Proficient in MS Office (Outlook, Word, Excel) and shop floor control software.
• 40 hours of HAZWOPR training a plus.
• Basic understanding of Statistical Process Control (SPC).
• Ability to multitask and work well under pressure.
• Must read, comprehend, and generate internal documents (work orders, SOPs, logs).
• Knowledge of algebra and geometry; understand units of measurement.
• Ability to work on both Mac and PC operating systems.
• Strict safety training and adherence required.

Responsibilities

• Implement QMS procedures, processes, and tools at the site level.
• Perform internal audits including QMS, ISO, 6S, and POR.
• Execute inspection and quality checks for materials and finished goods.
• Collect and store quality records per SOPs.
• Manage data collection for calibration and preventive maintenance (PM).
• Develop and maintain SOP documentation and records for audit readiness.
• Disseminate quality metrics, reports, and alerts to site teams.
• Assist with data collection for MSA and Gage R&R studies.
• Drive CAPA closures with stakeholders.
• Support continual improvement projects related to quality, safety, and productivity.

Skills

MS Office

Shop Floor Software

Quality Audits

QMS

CAPA

SOP Documentation

Data Collection

Communication

Reading/Comprehension

Safety Awareness

Education

High School Diploma or GED

2-year tech diploma or Bachelor's degree preferred

Job description

Pentagon Technologies, Inc. is seeking a Quality Technician to execute quality controls, audits, and risk management for materials, equipment, and processes.

The role emphasizes adherence to procedures, SOPs, and site compliance, with focus on quality data and audit readiness. The position is on second shift (M-F, 2-10:30pm) and requires basic MS Office skills, SPC understanding, and the ability to read internal docs.