Quality Technician — 8D/NCR Problem Solver

Vertiv Group Corporation; Anderson (SC); On-site; USD 52,000 - 76,000; Full time

Job summary

Vertiv is seeking a dedicated Quality Assurance professional for our manufacturing operations in the United States. You will drive NCR/8D processes, audit daily activities, and lead corrective actions to improve product quality and process reliability.

You will collaborate with engineering, production, and vendors, train staff, and support continuous improvement initiatives to reduce COPQ. Strong documentation and measurement skills are essential.

Qualifications

• Minimum high school diploma or GED.
• 3–5 years in a technical QA role in manufacturing.
• 3–5 years with quality document control.
• 3–5 years using measuring tools for quality checks.
• Willing to learn production line processes.
• Quality certifications (Lean, Six Sigma, Kaizen) preferred.
• Excellent verbal and written communication, detail-oriented.
• Able to travel to vendors/clients to handle NCRs.

Responsibilities

• Maintain positive attitude toward targets and safety goals.
• Use NCR process and 8D approach to build quality into processes.
• Audit daily activities to identify non-conformances.
• Initiate and close NCRs with priority handling.
• Escalate issues to QA Engineers as needed.
• Measure cost of poor quality and customer complaints.
• Manage external complaints and RGAs.
• Ensure trained personnel follow SOPs and proper procedures.
• Identify opportunities to embed quality into products and processes.
• Collaborate with engineering, production, and vendors on compliance.
• Support continuous improvement initiatives to reduce COPQ.
• Provide training for new quality improvements.
• Control feedback from internal and external audits.

Skills

NCR Audits

Quality Improvement

Data Analysis

Communication Skills

Problem Solving

Team Collaboration

Documentation

Auditing

Education

High School Diploma or GED

Quality Certifications (Lean Six Sigma Kaizen)

Internal Auditor Training

Tools

Calipers

Micrometers

Tape Measures

Microsoft Word

Microsoft Excel

Job description

Vertiv is seeking a dedicated Quality Assurance professional for our manufacturing operations in the United States. You will drive NCR/8D processes, audit daily activities, and lead corrective actions to improve product quality and process reliability.

You will collaborate with engineering, production, and vendors, train staff, and support continuous improvement initiatives to reduce COPQ. Strong documentation and measurement skills are essential.