Quality Assurance Technician: 8D/NCR Expert

Vertiv; Anderson (SC); On-site; USD 50,000 - 75,000; Full time

Job summary

Vertiv is seeking a Quality Assurance professional to uphold and improve manufacturing processes. You will apply NCR and 8D methodologies, audit daily activities, manage non-conformances, and coordinate with engineering, production, safety, and suppliers to ensure product quality.

Ideal candidates have 3–5 years in advanced QA roles, strong measurement tool experience, and relevant Lean/Six Sigma training. Travel to vendors/clients may be required and SOP documentation is essential.

Qualifications

• High school diploma or GED required.
• 3–5 years in a technical QA role in manufacturing preferred.
• 3–5 years in quality document control preferred.
• 3–5 years of experience using measuring tools (calipers, micrometers, tapes) for quality checks.
• Willing to learn the full production-line process.
• Lean manufacturing or Six Sigma training preferred.
• Excellent verbal and written communication; strong attention to detail.
• Ability to work under pressure and manage resources as needed.
• Team player with ability to plan and organize responsibilities.

Responsibilities

• Maintain positive attitude toward targets on reliability, safety, quality and productivity.
• Use NCR process and 8D approach to build quality into processes.
• Internally audit daily activities to identify non-conformances needing correction.
• Initiate, manage, and close NCRs promptly.
• Escalate complex issues to QA Engineers as needed.
• Measure cost of poor quality and monitor customer complaints.
• Manage external complaints and RGA handling.
• Transfer NCR actions to FMEA controls and update group plans.
• Ensure staff are trained and follow SOPs for quality products.
• Identify opportunities to embed quality into products and processes.
• Liaise with engineering, production, safety, and vendors for compliance.
• Drive COPQ reduction and continuous improvements.
• Develop fully documented SOPs for all activities.
• Deliver training for new quality improvements.
• Feedback from first and second party MS audits is controlled.

Skills

Attention to detail

Quality assurance

Auditing

Data analysis

Communication

Teamwork

Documentation

Reading drawings

Education

High school diploma or GED

Quality certifications (Lean Six Sigma)

Tools

Microsoft Word

Microsoft Excel

SPC (Statistical Process Control)

Calipers/Micrometers

Job description

Vertiv is seeking a Quality Assurance professional to uphold and improve manufacturing processes. You will apply NCR and 8D methodologies, audit daily activities, manage non-conformances, and coordinate with engineering, production, safety, and suppliers to ensure product quality.

Ideal candidates have 3–5 years in advanced QA roles, strong measurement tool experience, and relevant Lean/Six Sigma training. Travel to vendors/clients may be required and SOP documentation is essential.