Quality Technician

RPC Company; Town of Texas (WI); On-site; USD 28,000 - 30,000; Full time

Job summary

RPC Staffing is seeking a Quality Technician in Plano, Texas to maintain production quality standards, support quality documentation, and monitor performance. The role involves audits, MRB/RMA participation, ESD compliance, and data-driven quality reporting.

Candidate should have strong problem-solving skills, attention to detail, and experience with quality systems. Monday–Friday schedule with OT opportunities in a fast-paced manufacturing environment.

Qualifications

• Strong problem-solving and analytical skills.

Responsibilities

• Solve practical problems and make logical decisions.
• Support corrective action responses as required.
• Communicate with internal departments and external agencies.
• Ensure daily tasks align with quality standards.
• Support customer satisfaction by maintaining product quality.
• Identify and resolve low-complexity product/process issues.
• Assist Quality Engineers with manufacturing activities.
• Perform quality inspections and audits.
• Create quality reports and analyze data for continuous improvement.
• Participate in document control activities.
• Attend MRB meetings for timely disposition of nonconforming materials.
• Support the RMA process for timely product returns.
• Assist with calibration of inspection and test equipment.

Skills

Problem solving

Independent work

Communication skills

Inspections & audits

MRB/RMA/ESD

MS Office

Detail oriented

Fast-paced env

Tools

MS Office

Job description

Job Description

Quality Technician

The job location is in Plano, Texas

The pay rate is 20.00 to 22.00 an hour

Monday thru Friday: 7:00 am to 3:30 pm

Must be available for OT

Position Summary:

The Quality Technician I is responsible for maintaining production quality standards and supporting quality documentation. This role prepares and updates quality records, monitors production quality performance, identifies opportunities for improvement, and participates in Return Material Authorization (RMA), Material Review Board (MRB), quality audits, Electrostatic Discharge (ESD) compliance, and quality reporting.

Duties and Responsibilities

• Demonstrate the ability to solve practical problems and make logical decisions.
• Support corrective action responses as required.
• Communicate with internal departments and occasionally with vendors, certification agencies, inspection agencies, and audit organizations.
• Ensure daily tasks align with company quality standards.
• Support customer satisfaction by maintaining product quality.
• Identify and resolve low-complexity product and process-related issues.
• Assist Quality Engineers with manufacturing and operational activities.
• Perform a variety of quality inspections and audits.
• Create quality reports and analyze manufacturing data to identify opportunities for continuous improvement.
• Participate in document control activities.
• Attend Material Review Board (MRB) meetings to ensure timely disposition of nonconforming materials.
• Support the Return Material Authorization (RMA) process to ensure timely product returns.
• Assist with calibration of inspection and test equipment alongside internal departments and third-party vendors.
• Support the Electrostatic Discharge (ESD) compliance program.
• Perform additional duties and responsibilities as assigned.

Preferred Qualifications

• Strong problem-solving and analytical skills.
• Ability to work independently and make sound decisions.
• Excellent written and verbal communication skills.
• Experience performing inspections, audits, and quality documentation.
• Familiarity with manufacturing quality systems, MRB, RMA, ESD, and document control.
• Proficient with Microsoft Office applications.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced manufacturing environment.

Company Description

RPC Staffing was founded in 2002 as a firm that combines a hands-on approach with industry expertise and national reach.

We are a Veteran Owned Business; HUB Certified staffing company; a proud member of the Association of the United States Army & American Staffing Association; one of Dallas Business Journal’s Top Hispanic Owned Companies; an INC. 5000 America’s Fastest-Growing Private Company; a six-time winner of Clearly Rated’s Best of Staffing award; and one of Forbes’ America’s Best Professional Recruiting Firms.