Quality Technician

Autocar, LLC; Hagerstown (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision insurance

401(k) with company match

Paid time off

Life and AD&D insurance

Short/long-term disability

Job summary

Autocar, LLC in Hagerstown, IN is seeking a Supplier Quality Specialist responsible for managing supplier quality in daily production. You will investigate suspect material, process rejections, and administer SCARs, RMAs, and scrap handling to keep production flowing.

The role requires collaboration with Materials and Operations, ownership of the reject area, data-driven metrics, and the Plan for Every Part mindset to improve accuracy and speed.

Qualifications

• 3 years of relevant work experience in a quality related field.
• Excellent written and oral communication skills.
• Ability to effectively communicate with all levels of the organization.
• Strong proficiency with Microsoft Excel, PowerPoint, Word and MRP systems.

Responsibilities

• Act as the SME and owner of the documented process.
• Identify opportunities to improve accuracy and the overall process.
• Work closely with the operations manager to identify, report and solve problems.
• Optimize and organize the reject quarantine area based on point of use and volume.
• Drive “Plan for Every Part” transformation and mentality as it relates to suspect material and its proper handling.
• Communicate clear instructions to team members.
• Create and maintain hourly/daily/weekly/monthly metrics and report daily on the same.

Skills

Communication

Collaboration

Organizational skills

Adaptability

Prioritization

Leadership presence

Tools

MS Excel

PowerPoint

Word

MRP system

Job description

Autocar®, LLC, headquartered in Hagerstown, Indiana, is a leading manufacturer of severe duty trucks. With a steady stream of innovations to their Xpeditor® line - ranging from improved ergonomic cabs and integrated controls to a new hybrid‑drive refuse truck - Autocar has staked out a position as the industry's technology and innovation leader. Moreover, they have forged strong partnerships with the leading suppliers in the business, including, Allison®, Cummins®, ArvinMeritor®, Hendrickson®, and others.

Job Overview

You will be responsible for managing supplier quality as it relates to daily production. This includes the investigation of suspect material, ensuring the proper processing of rejected material, including the administration of SCAR (Supplier Corrective Action Request), RMA’s, Scrap, etc. This includes daily checks of the multiple reject areas, ensuring suspect parts are tagged appropriately, then working with Materials to have that materials moved physically and systematically to the reject area.

Essential Job Responsibilities

• Act as the specific subject matter expert (SME) and owner of the documented process.
• Identify opportunities to improve accuracy and the overall process.
• Work closely with the operations manager to identify, report and solve problems.
• Optimize and organize the reject quarantine area based on point of use and volume.
• Drive “Plan for Every Part” transformation and mentality as it relates to suspect material and its proper handling.
• Communicate clear instructions to team members.
• Create and maintain hourly/daily/weekly/monthly metrics and report daily on the same.

Education and Experience

• 3 years of relevant work experience in a quality related field.

Skills

• Excellent written and oral communication skills
• Ability to effectively communicate with all levels of the organization
• Proven ability to drive cohesion and collaboration among many different people & functions
• Confidence, presence, and credibility to command the respect of colleagues and senior stakeholders, especially within operational departments
• Adaptable / Flexible - being open to change in response to new information, different or unexpected circumstances
• Organizational skills, with ability to manage competing priorities
• Strong Microsoft Excel, PowerPoint, Word and MRP system

Physical Requirements

• Capable of wearing task specific personal protective equipment which may include dust mask, air purifying respirator (i.e., half and/or full faced), safety shoes, gloves, safety glasses, and ear protection.
• Capable of meeting OSHA standards for manual lifting guidelines: < 50lbs
• While performing the duties of this job it is required to stand, walk, and use hands to operate objects, tools, or controls; reach with hands or arms; climb, balance, stoop, kneel, or crouch when necessary for job activity.
• Ability to stand and/or walk for extended periods.
• The ability to work in a variety of weather conditions and temperatures.

Location

This role will be located onsite at our Hagerstown, IN facility.

What You’ll Get

• Competitive compensation that recognizes your skills, experience, and impact.
• Comprehensive medical, dental, vision, and life and AD&D insurance, and short-term and long-term disability to support your well‑being.
• 401(k) with a company match to help you invest in your future.
• Paid time off (PTO) and company holidays to rest, recharge, and maintain work‑life balance.
• A high-impact role with real ownership.

Job Duties Disclaimer

The duties and responsibilities outlined here are representative but not exhaustive of the tasks that the employee may be required to perform. Management reserves the right to modify, add, or remove duties and to assign other tasks as necessary to meet business needs.

Equal Employment Opportunity

Autocar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by law.

Reasonable Accommodations (ADA Compliance)

Autocar complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified individuals with disabilities. Employees who require assistance or accommodation should contact Human Resources.