Quality Technician

ManpowerGroup; Cleveland (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

ManpowerGroup is seeking a Quality Inspector to perform incoming, in‑process, and final inspections per drawings and specifications. You will assist with CAPA, identify nonconforming material, and work with engineering, operations, and supply chain to prevent issues.

The role requires attention to detail, knowledge of ISO 9001/AS9100, and experience with ERP systems. Candidates should be able to document results and support continuous improvement on the shop floor.

Qualifications

• Ability to read technical drawings and engineering specifications.
• Proficient with a range of inspection tools and measurement equipment.
• Basic understanding of quality systems and problem solving (5 Why, Fishbone, FMEA, SPC).
• Strong attention to detail and defect identification.
• Familiar with ISO 9001/AS9100 quality standards.
• Ability to work independently and in teams.
• Proficient with MS Office, databases, and ERP systems.
• Good written and spoken communication.

Responsibilities

• Perform incoming, in‑process, and final inspections per drawings and specs.
• Assist in root cause investigations and CAPA actions.
• Identify, document, and segregate nonconforming material.
• Collaborate with engineering, operations, and supply chain to resolve issues.
• Record inspection results in logs or ERP systems.
• Prepare quality reports and communicate findings to teams.
• Evaluate and process returned goods with documented findings.
• Support SPC data collection and trend analysis.
• Maintain calibration status of inspection equipment.
• Promote quality awareness and continuous improvement on shop floor.

Skills

Technical drawings reading

Inspection tools proficiency

Quality systems knowledge

Attention to detail

MS Office & ERP proficiency

Communication skills

ISO 9001 & AS9100 knowledge

ERP/MRP familiarity

Inspection methods (incoming, in‑proc,

Tools

Calipers

Micrometers

Surface tester

Thread gauges

Bore gauges

Gage pins

Blocks

Feeler gauges

Measuring equipment

Job description

• Perform incoming, in‑process, and final inspections on materials and products.

• Assist in root cause investigations and support corrective and preventive actions (CAPA).

• Identify, document, and segregate nonconforming material.

• Partner with engineering, operations, and supply chain teams to resolve and prevent quality issues.

• Conduct visual, dimensional, and functional inspections according to engineering drawings, specifications, and work instructions.

• Verify that products meet company, customer, and regulatory standards / specifications.

• Record Inspection results accurately in logs, forms, or digital systems.

• Prepare quality reports and communicate findings to supervisors or engineering teams.

• Evaluate and process returned goods and document findings.

• Support SPC data collection and trend analysis.

• Maintain calibration status of inspection and test equipment.

• Promote quality awareness and continuous improvement on the shop floor.

Required Skills

• Ability to read Technical / Blueprints / Engineering / GD&T drawings, Specifications, or Work Instructions.

• Proficient with inspection tools and measurement equipment, including calipers, micrometers, scales, surface tester, thread gauges, bore gauges, microscope, gauge pins, blocks, and feeler gauges.

• Basic understanding of quality systems, root‑cause analysis, and problem‑solving tools (e.g., 5 Why, Fishbone, FMEA, SPC).

• Strong attention to detail and ability to identify defects.

• Basic understanding of quality control principles.

• Ability to work independently and in a team environment.

• Strong computer skills including MS Office, databases, and ERP systems.

• Strong communication and interpersonal skills.

• Knowledge of quality standards such as ISO 9001 and AS9100.

• Familiar with ERP/MRP systems and quality software tools.

• Knowledge of inspection methods (incoming, in‑process, final inspection).

About ManpowerGroup, Parent Company of:

Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.