Quality Technician

TIG, The Integration Group; Boone (IA); On-site; USD 23,000 - 32,000; Full time

Job summary

The Integration Group in Boone, IA is hiring a Quality Technician responsible for ensuring products meet client quality standards. You will identify areas for quality control improvements, implement processes, and educate employees on new procedures.

Responsibilities include inspections and audits across Production, Receiving, Warehousing, and Shipping, as well as managing the defect log and updating presentations with defect data. Forklift operation and safety briefs are required.

Qualifications

• High school diploma required.
• Minimum 1 year of customer service, warehouse, or quality assurance experience in a warehouse, logistics, or manufacturing environment.
• Ability to perform inspections and audits across all production stages.
• Proficient with Microsoft Office (Outlook, Word, Excel).
• Ability to operate a forklift and basic warehouse equipment.

Responsibilities

• Perform inspections and audits across Production, Receiving, Warehousing, and Shipping.
• Manage the defect log, notify assignees, categorize defects, and update weekly.
• Update quality slides in client production planning presentations with defect log data.
• Manage non-conforming area, log disposition in warehouse system, and red-tag parts.
• Develop and document quality standards and production work instructions.
• Participate in problem-solving and continuous improvement projects.
• Communicate quality and compliance concerns with urgency.
• Educate employees as needed, including safety briefs.
• Identify QC improvements and implement processes; follow safety protocols.
• Operate forklift and other basic warehouse equipment.

Skills

Communication

Analytical thinking

Detail-oriented

Time management

Independent and team-oriented

Education

High school diploma

Tools

Microsoft Office

Excel

Forklift operation

Job description

Description

Job Summary

The Quality Technician is responsible for ensuring products meet the required quality standards set forth by our clients or TIG. Identify areas for quality control improvement, implement processes, and educate employees on new or revised procedures.

General Duties, and Responsibilities

• Perform inspections and audits across all stages of Production, Receiving, Warehousing, and Shipping. Conduct product and process audits and inspections.
• Manage the defect log, including notifying assignees, categorizing defects, and updating the analysis section weekly.
• Update quality slides on client production planning presentations with data from the defect log.
• Manage facility non-conforming area to ensure parts are properly “red tagged”, dispositioned in the warehouse system, and logged in the defect log.
• Develop and document quality standards, including developing production work instructions.
• Actively participate in problem-solving and continuous improvement projects.
• Communicate quality and compliance concerns with urgency.
• Answer employee questions and provide education as needed, including performing safety briefs.
• Identify areas for quality control improvement and implement processes accordingly.
• Adhere to established safety protocols.
• Ability to operate a forklift and other basic warehouse equipment.
• Other jobs as assigned.

Schedule and Hours:

Monday through Thursday from 9:00AM to 5:30PM

and Friday from 8:00AM to 4:30PM

Requirements

• High school diploma
• Minimum of 1 year of customer service, warehouse associate, or quality assurance experience in a warehouse, logistics, or manufacturing environment
• Ability to perform inspections and audits across all stages of Production, Receiving, Warehousing, and Shipping.
• Proficiency in various computer software and applications, including Microsoft Office (Outlook, Word, Excel).
• Ability to perform precise measurements, solid math skills, and attention to detail.
• Ability to operate a forklift and other basic warehouse equipment.

Competencies/Skills

• Assertive and clear written and oral communication.
• Willingness to grow and adapt as the needs of the business grow.
• Strong analytical and problem-solving skills
• Detailed oriented, organized, and able to problem solve.
• Ability to prioritize tasks
• Excellent time management skills with a proven ability to meet deadlines
• Ability to work independently and team orientated, able to work with diverse individuals within and outside the TIG/Exodus Organizations.
• Self-motivated, self-directed, and hardworking.

Physical Demands

• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
• While performing the duties of this job, the employee is frequently required to stand, sit, and walk. The employee is occasionally required to lift up to 40 pounds on their own, use hands to grasp or handle objects, reach with hands and arms, stoop, talk, and hear. Able to perform physical labor continually and stand for long periods.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required from personnel. All personnel may be required to perform duties outside their normal responsibilities as needed.