Quality Team Leader 17hr

Quick Hire Staffing; Kentucky; On-site; USD 65,000 - 95,000; Full time

Job summary

A staffing agency is seeking a Sr. Team Lead in Kentucky to ensure customer satisfaction by providing quality services and training team members. The role involves establishing relationships with clients, leading site personnel, and complying with safety regulations. Ideal candidates will have strong communication skills and experience in quality management. Flexibility and the ability to work in varied environments are essential. A high school diploma is required and leadership experience is preferred.

Qualifications

• 1+ year in a Quality related position preferred.
• Demonstrate leadership ability.
• Demonstrate leadership ability.
• High School Diploma or Equivalent.
• Proficiency in English; excellent written and verbal communication skills.

Responsibilities

• Ensure customer satisfaction by providing quality services/support.
• Provide leadership and guidance to site personnel.
• Establish and maintain relationships with customers.
• Train to the Site Leader position and flex up to support in this role as needed.
• Train inspectors and validate adherence to process (ie: audits).
• Communicate changes in projects and work instructions to inspectors.
• Document and report non-conformances to Site Leader/Supervisor.
• Make independent judgments for subjective scenarios according to project needs.
• Troubleshoot and problem solve with the Site Lead/Supervisor, for issues pertaining to process flow, new criteria, spikes/spills.
• Manage material movements using inventory management tools (ie: scanners) as needed.
• Work as an inspector when required.
• Comply with local and company Health & Safety legislation, laws, and policies.
• Comply with all TRIGO and site specific customer policies.

Skills

Proficiency in English

Excellent written and verbal communication skills

Computer skills in Microsoft Office

Proficiency in using gauges and measuring devices

Flexibility within a fast-paced environment

Handling confidential material

Ability to travel as needed

Physical stamina (lift 50 pounds)

Work in challenging environments

Education

High School Diploma or Equivalent

Tools

Scanners / Inventory management tools

Company web portals

Job description

Candidate MUST be willing and able to travel to various sites as needed. Reliable transportation is required

Overall Purpose of a Sr. Team Lead

Ensure customer satisfaction by providing quality services/support and by training, developing and motivating team members

Provide leadership and guidance to site personnel

Support and maintain a positive and productive atmosphere at sites

Ensure all company and customer guidelines are upheld

May Report to

Site Manager / Site Supervisor / Sr. Site Leader / Site Leader

Responsibilities

Client relationship & Business development

• Establish and maintain relationships with customers and site personnel
• Daily communication with various stakeholders at the site level

Operations

• Assist Site Leaders or Sr. Site Leaders as needed
• Train to the Site Leader position and flex up to support in this role as needed
• Train inspectors and validate adherence to process (ie: audits)
• Communicate changes in projects and work instructions to inspectors
• Document and report non-conformances to Site Leader/Supervisor
• Make independent judgments for subjective scenarios according to project needs
• Troubleshoot and problem solve with the Site Lead/ Supervisor, for issues pertaining to process flow, new criteria, spikes/spills
• Manage material movements using inventory management tools (ie: scanners) as needed
• Work as an inspector when required
• Comply with local and company Health & Safety legislation, laws, and policies
• Comply with all TRIGO and site specific customer policies

Organization & management

• Facilitate communication of information within and between workgroups
• Assist in maintaining a 5S/6S working environment

Technical

• Collect and maintain company reports and data
• Utilize company web portals to record required audits and documentation

Other

• Any other duties as assigned

Knowledge, skills, abilities

Hard Skills

• Proficiency in English
• Excellent written and verbal communication skills
• Computer skills Microsoft Office (basic Microsoft Excel proficiency) and Outlook
• Proficient in the use of various gauges and measuring devices
• Demonstrated flexibility within a fast-paced challenging environment
• Ability to take initiative and handle highly sensitive and confidential material
• May require the ability to travel on a flexible schedule as needed for variable lengths of time and distances
• Walk and/or stand for long periods of timeLift / move 50 pounds
• Work in a repetitive environment to include one or more of the following: lift, twist, grasp, grip, reach, pull, push, bend, squat, kneel
• Work in an environment that may include exposure to extreme heat or cold, loud noises, moving mechanical parts or machinery, fumes and odors

Values and Attitude

Global team spirit

• Team player
• Caring for people
• Open-minded

Excellence

• Reactive
• Resilient to pressure
• Rigorous

Customer focus

• Client oriented
• Reliable & trustworthy
• Flexible

Initiative

• Autonomous
• Innovative
• Daring

Work experience

• 1+ year in Quality related position preferred
• Demonstrate leadership ability

Education background

• High School Diploma or Equivalent