Quality Team Leader (Jackson, MS)

Quick Hire Staffing

Missouri

On-site

USD 40,000 - 55,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

A staffing firm is seeking a Senior Team Lead based in Missouri. The role involves ensuring customer satisfaction through leadership and developing team members, maintaining positive site atmospheres, and establishing client relationships. Candidates should possess strong communication skills, flexibility in a fast-paced environment, and at least one year of quality-related experience. A high school diploma is required, along with the ability to travel as needed.

Qualifications

1+ year in quality related position preferred.
Demonstrate leadership ability.

Responsibilities

Ensure customer satisfaction by training and developing team members.
Support site personnel and maintain positive atmosphere.
Establish relationships with customers and stakeholders.

Skills

Proficiency in English

Excellent written and verbal communication skills

Basic Microsoft Excel proficiency and Outlook

Proficient in the use of various gauges and measuring devices

Demonstrated flexibility in a fast-paced environment

Ability to handle sensitive and confidential material

Education

High School Diploma or Equivalent

Job description

Candidate MUST be willing and able to travel to various sites as needed. Reliable transportation is required

Overall Purpose of a Sr. Team Lead

Ensure customer satisfaction by providing quality services/support and by training, developing and motivating team members

Provide leadership and guidance to site personnel

Support and maintain a positive and productive atmosphere at sites

Ensure all company and customer guidelines are upheld

May Report to

Site Manager / Site Supervisor / Sr. Site Leader / Site Leader

Responsibilities

Client relationship & Business development

Establish and maintain relationships with customers and site personnel
Daily communication with various stakeholders at the site level

Operations

Assist Site Leaders or Sr. Site Leaders as needed
Train to the Site Leader position and flex up to support in this role as needed
Train inspectors and validate adherence to process (ie: audits)
Communicate changes in projects and work instructions to inspectors
Document and report non-conformances to Site Leader/Supervisor
Make independent judgments for subjective scenarios according to project needs
Troubleshoot and problem solve with the Site Lead/ Supervisor, for issues pertaining to process flow, new criteria, spikes/spillsManage material movements using inventory management tools (ie: scanners) as needed
Work as an inspector when required
Comply with local and company Health & Safety legislation, laws, and policies
Comply with all site specific customer policies

Organization & management

Facilitate communication of information within and between workgroups
Assist in maintaining a 5S/6S working environment

Technical

Collect and maintain company reports and data
Utilize company web portals to record required audits and documentation

Other

Any other duties as assigned

Knowledge, skills, abilities

Hard Skills

Proficiency in English
Excellent written and verbal communication skills
Computer skills Microsoft Office (basic Microsoft Excel proficiency) and Outlook
Proficient in the use of various gauges and measuring devices
Demonstrated flexibility within a fast-paced challenging environment
Ability to take initiative and handle highly sensitive and confidential material
May require the ability to travel on a flexible schedule as needed for variable lengths of time and distances
Walk and/or stand for long periods of time
Lift / move 50 pounds
Work in a repetitive environment to include one or more of the following: lift, twist, grasp, grip, reach, pull, push, bend, squat, kneel
Work in an environment that may include exposure to extreme heat or cold, loud noises, moving mechanical parts or machinery, fumes and odors