Quality Team Lead

C01 Carrier Corporation; Charlotte (NC); On-site; USD 33,000 - 66,000; Full time

Benefits offered by this job

Health Care benefits: Medical, Dental,

Retirement benefits

Paid time off

Disability insurance

Life Insurance

Tax-Advantaged Accounts

Tuition Assistance

Job summary

Carrier is seeking an experienced Quality Technician Team Lead to support Air-Cooled manufacturing operations. This role provides daily leadership, coordination, and technical guidance to quality personnel across in-process inspection, final audits, 3PL warehouse coverage, and supplier quality interfaces.

The position requires guiding teams in inspections, audits, and quality notifications, with a focus on escalation control, data integrity, and adherence to standard work and CTQs.

Qualifications

• High School Diploma or GED.
• 4+ years of experience in manufacturing quality control or inspection.
• 2+ months of experience working onsite at a Carrier facility.

Responsibilities

• Provide day-to-day leadership and direction to In-process Inspectors, Final Auditors, Burst House/Test Inspectors, and 3PL warehouse quality staff.
• Coordinate coverage and prioritize quality resources based on production risk and schedules.
• Serve as the first escalation point for quality issues and ensure proper documentation and escalation.
• Coach and mentor team members on inspection/audit expectations and standard work.
• Oversee in-process inspections and final audits to ensure compliance with work instructions and engineering specs.

Skills

Quality leadership

Coaching and mentoring

Inspection and audit

Cross-functional collaboration

Education

High School Diploma or GED

Associate degree preferred

Tools

Microsoft Office

Oracle

SAP

Job description

About Carrier

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life‑saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About this role

Carrier is seeking an experienced Quality Technician Team Lead to support Air‑Cooled manufacturing operations through direct oversight of shop‑floor and outbound quality execution. This role provides daily leadership, coordination, and technical guidance to Quality personnel supporting: In‑process inspection Final audit Test and verification activities 3PL warehouse quality coverage Supplier quality notifications and containment support. The Quality Team Lead serves as the primary quality authority on the production floor, ensuring inspections, audits, and quality notifications are executed consistently, independently, and in alignment with approved standards. This position plays a critical role in escape prevention, containment effectiveness, and data integrity across internal and external interfaces.

Key Responsibilities

• Quality Team Leadership & Coordination Provide day‑to‑day leadership and work direction to:
  • In‑process Quality Inspectors
  • Final Auditors
  • Burst House / Test Inspectors
  • Quality personnel supporting 3PL warehouse activities
• Coordinate coverage and prioritize quality resources based on production risk, shipment schedules, and quality trends.
• Serve as the first point of escalation for quality issues identified by the team prior to involvement of Quality Engineering or Management.
• Coach and mentor quality team members on:
  • Inspection and audit expectations
  • Proper escalation and documentation
  • Consistent application of standard work
• In‑Process & Final Quality Oversight Oversee execution of in‑process inspections and final audits to ensure compliance with:
  • Work instructions
  • Control plans
  • Engineering specifications
  Verify that inspection and audit results are:
  • Accurate
  • Complete
  • Properly documented
  Reinforce independent quality verification separate from production influence.
• 3PL Warehouse & Supplier Quality Interface Oversee quality coverage supporting 3PL warehouse operations, including:
  • Outbound quality verification
  • Damage, discrepancy, or nonconformance identification
  Ensure supplier quality notifications are initiated promptly and accurately when supplier‑related issues are identified.
• Support containment and communication between internal teams, 3PL partners, and Supplier Quality functions.
• Verify traceability and documentation related to supplier‑driven quality issues.
• Quality Systems & Documentation Ensure quality records, audit documentation, and inspection data are completed accurately and on time.
• Support ISO 9001 requirements, layered process audits, and internal quality audits.
• Reinforce adherence to standard work, CTQs, and documented quality processes across all covered areas.

Required Qualifications

• High School Diploma or GED
• 4+ years of experience in manufacturing quality control or inspection
• 2+ months of experience working onsite at a Carrier facility

Preferred Qualifications

• Associate degree or experience in a technical field preferred.
• Working knowledge of basic Microsoft Software, and/or Oracle and SAP experience.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross‑functional teams.
• Ability to read and interpret technical drawings and specifications.
• Ability to lift and move materials up to 35 lbs repeatedly and stand/walk for the majority of the workday, with or without reasonable accommodation.
• Familiarity with manufacturing processes and HVAC equipment, such as automated assembly lines, preferred.
• Knowledge of quality management systems, such as ISO 9001, preferred.
• Demonstrated experience acting as a lead, senior technician, or functional quality lead

Benefits

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
• Disability: Short‑term and long‑term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax‑Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
• Tuition Assistance

The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Pay Range

The hourly rate for this position is between $24.00 - $48.00 per hour. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Equal Opportunity

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Posting Date: 9/11/2026

At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.