Quality Systems Technician

Jabil; Memphis (TN); On-site; USD 42,000 - 66,000; Full time

Job summary

Jabil is seeking a Quality Technician to support manufacturing quality systems, audits, data collection, calibration management, and documentation control. The role collaborates with Quality Engineers, Inspectors, Manufacturing, and Engineering to ensure conformance with standards and customer requirements.

The position involves root cause investigations, CAPA, process monitoring, and driving continuous improvement initiatives across production lines.

Qualifications

• Minimum two years of experience in manufacturing, quality, inspection, or engineering support.
• Ability to read and interpret engineering drawings, specifications, work instructions.
• Experience using Microsoft Excel and other Microsoft Office applications.
• Experience with quality systems, audits, calibration programs, CAPA, and nonconformance processes is preferred.
• Understanding of root cause analysis and quality improvement methodologies.

Responsibilities

• Support Quality Engineers and Manufacturing teams in maintaining product and process quality standards.
• Perform routine audits to verify compliance with quality requirements and work instructions.
• Assist with nonconformance investigations, containment, CAPA, and continuous improvement.
• Review nonconforming materials and coordinate disposition with Quality and Manufacturing.
• Maintain calibration records and coordinate calibration activities.
• Collect, analyze, and report quality metrics to support decision-making.
• Monitor process performance and elevate concerns as needed.
• Support ECNs, deviations, and quality improvement projects.
• Create and maintain quality documentation and inspection instructions.
• Assist with NPIs, validation, pilot builds, manufacturing trials.

Skills

Organizational skills

Analytical skills

Problem solving

Cross-functional communication

Excel proficiency

ERP/MES systems

Education

Associate degree or technical training in Quality/Manufacturing/Engineering Technology

High school diploma or equivalent

Tools

ERP/MES systems

Quality management software

Job description

Jabil is seeking a Quality Technician to support manufacturing quality systems, audits, data collection, calibration management, and documentation control. The role collaborates with Quality Engineers, Inspectors, Manufacturing, and Engineering to ensure conformance with standards and customer requirements.

The position involves root cause investigations, CAPA, process monitoring, and driving continuous improvement initiatives across production lines.