Manufacturing Quality Assurance Specialist

Jabil; Memphis (TN); On-site; USD 42,000 - 58,000; Full time

Job summary

Jabil in Memphis, TN is seeking a Quality Technician to uphold manufacturing quality systems through audits, calibration management, documentation control, and quality improvement activities.

You will work closely with Quality Engineers, Inspectors, Manufacturing and Engineering to ensure compliance with customer requirements and internal quality processes, while assisting in root-cause investigations, CAPA, data analysis, and continuous improvement initiatives.

Qualifications

• High school diploma required; associate degree or technical training in Quality, Manufacturing, Engineering Technology, or related field preferred.
• 2+ years of experience in manufacturing, quality, inspection, or related environment preferred.
• Experience with quality systems, audits, calibration programs, CAPA, and nonconformance processes preferred.
• Ability to read and interpret engineering drawings, specifications, work instructions, and quality documentation.
• Experience using Microsoft Excel and other MS Office applications.
• Experience working within ERP, MES, or quality management systems preferred.
• Understanding of root cause analysis, CAPA, process audits, and quality improvement methodologies preferred.

Responsibilities

• Support Quality Engineers and Manufacturing teams in maintaining product and process quality standards.
• Perform routine product, process, and systems audits to verify compliance with quality requirements and work instructions.
• Assist with nonconformance investigations, containment activities, corrective actions (CAPA), and continuous improvement initiatives.
• Review nonconforming materials and support disposition activities in coordination with Quality and Manufacturing teams.
• Maintain calibration records and coordinate calibration activities to ensure measurement equipment remains compliant and available.
• Collect, analyze, and report quality metrics and manufacturing data to support decision-making and process improvement activities.
• Monitor process performance and quality trends and elevate concerns as appropriate.
• Support implementation and follow-up of Engineering Change Notices (ECNs), deviations, corrective actions, and quality improvement projects.
• Create and maintain quality documentation, visual aids, inspection instructions, quality alerts, and related records.
• Assist with new product introductions (NPI), validation activities, pilot builds, and manufacturing trials.
• Review defect samples, quality trends, and inspection findings to support root-cause analysis activities.
• Support preparation for customer audits, internal audits, and quality management system reviews.
• Maintain accurate quality records and documentation within company systems.
• Adhere to all quality, safety, environmental, and company policies and procedures.
• Perform other duties and responsibilities as assigned.

Skills

Reading drawings

Quality systems

Excel

Data analysis

Root cause analysis

Cross-functional teamwork

Attention to detail

Education

Associate degree or technical training preferred

High school diploma required

Tools

ERP

MES

Quality management systems

Job description

Jabil in Memphis, TN is seeking a Quality Technician to uphold manufacturing quality systems through audits, calibration management, documentation control, and quality improvement activities.

You will work closely with Quality Engineers, Inspectors, Manufacturing and Engineering to ensure compliance with customer requirements and internal quality processes, while assisting in root-cause investigations, CAPA, data analysis, and continuous improvement initiatives.