Quality Systems & Supplier Compliance Manager

HelloFresh; Phoenix (AZ); On-site; USD 82,000 - 102,000; Full time

Benefits offered by this job

401k company match

Parental leave 16 weeks

PTO policy

Health plans with $0 monthly premium

HelloFresh subscription discount 85%

Employee Resource Groups

Collaborative work environment

Job summary

HelloFresh is seeking a Manager, Quality Systems Compliance to lead supplier food safety and quality across our HelloFresh and Factor fulfillment centers. You will map and deliver the quality system program, driving compliance and continuous improvement.

You will partner with Procurement, Operations and other teams to embed supplier requirements, support inspections, and elevate the customer experience with premium quality products and service.

Qualifications

• Bachelor’s degree in Food Science, Supply Chain, or related field.
• 3+ years of experience in Quality, Supply Chain, Vendor Management or Food Manufacturing.
• 2+ years of specification management, document control, root cause and corrective action.
• Well-versed in quality systems, food safety regulations, HACCP, SQF, GMPs.
• Quality or Ingredient Certification knowledge (BRC, SQF, AIB, Organic) is a plus.
• Advanced use of Google apps (Gmail, Drive, Sheets), and Tableau.
• In-depth knowledge of TraceGains or similar quality management systems.

Responsibilities

• Facilitate the implementation and rigorous maintenance of Supplier Quality Management Systems, encompassing program and policy documents, supplier document control, supplier and ingredient onboarding, audit management, corrective and preventive actions (CAPA), certificate of analysis (COA) and technical specifications.
• Develop and monitor supplier food safety and quality performance KPIs such as audit results, complaints, non-conformances, documentation, CAPA etc. and report trends to leadership.
• Influence and drive continuous improvement initiatives across 8 distribution centers to standardize food safety and quality practices and identify opportunities for automation and digital quality systems.
• Partner with Procurement, Operations and other departments to ensure supplier food safety and quality requirements are embedded throughout the business .
• Support customer and regulatory inspections.
• Cultivate a customer-centric culture dedicated to ensuring the delivery of premium-quality products and superior service standards.

Skills

Results-oriented

Bold

Strategic

Customer-focused

Trusted Partner

Education

Bachelor’s degree in Food Science, Supply Chain, or related field

Tools

Google Apps (Gmail/Drive/Sheets)

Tableau

TraceGains

Job description

HelloFresh is seeking a Manager, Quality Systems Compliance to lead supplier food safety and quality across our HelloFresh and Factor fulfillment centers. You will map and deliver the quality system program, driving compliance and continuous improvement.

You will partner with Procurement, Operations and other teams to embed supplier requirements, support inspections, and elevate the customer experience with premium quality products and service.