Quality Systems & Process Improvement Special

Microchip USA; Tampa (FL); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Fully paid medical insurance

Generous Paid Time Off / Holidays

In-office role in Tampa

Paid lunch break

Early release on Fridays (performance‑

Fridays: early release based on perf

Job summary

Microchip USA, a Tampa-based technology distributor, seeks a Quality Systems & Process Improvement Specialist to develop, maintain, and improve quality processes across the organization. The role focuses on audits, scalable processes, and certification readiness to meet evolving client and regulatory requirements.

Ideal candidates will drive cross‑functional improvements, align quality objectives with business goals, and ensure consistent, compliant operations with strong documentation and

Qualifications

• Experience with ISO9001, AS9120, ISO14001 and ISO27001.
• Strong root-cause analysis, risk management and process-analysis skills.
• Proficient in process mapping methodologies and workflow design.
• Excellent technical writing and documentation skills.
• Proficient in Microsoft Office applications and related tools.
• Experience with quality management software is a plus.

Responsibilities

• Plan and conduct internal and external audits to meet standards and identify gaps.
• Develop repeatable, documented business processes to support growth.
• Lead efforts to acquire and maintain quality certifications and accreditations.
• Drive cross‑functional process improvement to enhance efficiency and compliance.
• Embed quality management principles across the organization for consistency.
• Create and maintain process maps, workflows, and procedural documentation.
• Develop and maintain quality directives, policies, and procedures, and respond to client inquiries.

Skills

Root Cause Analysis

Risk Management

Process Mapping

Technical Writing

Microsoft Office

Analytical Thinking

Quality Assurance

Tools

Quality management software

Microsoft Office

Job description

Operations Full Time Tampa, FL, US

Quality Systems & Process Improvement Specialist

Salary: $70,000.00 Annually

About Microchip USA

Microchip USA is an independent technology distributor headquartered in Tampa, Florida, with additional offices in Houston, Hong Kong, and Shenzhen, China, and a prior presence in Europe. We specialize in sourcing hard-to-find, end-of-life, and excess electronic components, supporting some of the world’s leading manufacturers when traditional supply chains fall short. In a market where availability, speed, and trust matter, we help our clients solve complex supply chain challenges, often when others cannot.

The Opportunity

We are looking to add driven, high-energy professionals to our growing team. This is a critical role that requires innovative, out-of-the-box thinking to effectively develop, maintain, and improve quality processes across the organization.

This position goes beyond routine compliance and process oversight. Success in this role requires the ability to challenge conventional approaches, drive change, and align quality objectives with business goals.

What You’ll Do

• Plan and conduct internal/external audits to varying compliance standards and identify operational bottlenecks. Develop mitigation plans and monitor effectiveness.
• Support organizational scalability by developing repeatable, sustainable, and documented business processes that support growth.
• Lead efforts to achieve and maintain applicable quality certifications and accreditations.
• Facilitate cross-functional process improvement initiatives that enhance efficiency, quality, compliance, client satisfaction, and operational performance.
• Integrate quality management principles into business processes throughout the organization to ensure consistency, compliance, and operational excellence.
• Develop process maps, workflows, flowcharts, and procedural documentation across business functions
• Develop and maintain quality directives, policies, and procedures, and support client quality inquiries and resolution efforts to ensure compliance, client satisfaction, and continuous improvement.

What We’re Looking For

Strong understanding of:

• ISO9001, AS9120, ISO14001, and ISO27001
• Root Cause Analysis, Risk Management, and Process Analysis
• Strong knowledge of process mapping methodologies and workflow design.
• Working knowledge of anti-counterfeit electronic component identification, inspection methodologies, and industry standards.
• Understanding of Lean Six Sigma or other continuous improvement methodologies.
• Excellent technical writing and documentation skills.
• Strong analytical and problem-solving abilities.
• Ability to interpret technical specifications and quality requirements.
• Advanced proficiency in Microsoft Office applications.
• Experience with quality management software preferred.
• Fully paid medical insurance for employees
• Generous Paid Time Off / Holidays
• Full-time, in-office role based in Tampa, Florida
• Monday–Thursday: 9:00 AM – 5:00 PM EST / 8:00 AM - 4:00 PM CST (includes a paid lunch break and afternoon break)
• Fridays: performance-based early release

We believe in working hard, winning together, and creating an environment where performance is recognized and rewarded.

Why Microchip USA

• Strong leadership, a growing business, and a fun, energized culture
• Real earning potential tied directly to performance (sales executive positions only)
• Opportunity to help build something meaningful and scalable
• A team environment where people genuinely care for and support each other