Position Summary
Reporting to the plant Quality Manager, the Quality Systems Manager will be responsible for managing quality systems in support of manufacturing, including management of AS13100, AS/ISO, and NADCAP requirements. This role is responsible for developing, maintaining, and improving quality systems, procedures, audits, training programs, and compliance activities in accordance with company, customer, and regulatory requirements. The position may also provide leadership and development for direct reports while driving continuous improvement initiatives that enhance quality performance and customer satisfaction.
Essential Functions
- Develop, maintain, and improve Quality systems relating to ISO, AS9100, NADCAP, AS13100 and internal processes to meet customer requirements
- Work with functional groups to drive root cause / corrective action for all internal and external non-conformances.
- Develop, maintain, and communicate metrics regarding performance of the Quality Management System.
- Act as Lead Auditor for the AS /ISO Internal Audit program. Manage all qualified auditors to ensure audits are effective, timely, and results are communicated / managed.
- Responsible for review of customer drawings, specifications, etc. to identify / implement customer quality system requirements.
- Coordinate production procedures in cooperation with other plants to maximize product reliability and minimize costs.
- Design, develop and implement quality control training programs.
- Lead, coach, develop, and hold accountable direct reports while fostering a culture of quality, continuous improvement, and operational excellence.
- Other duties as assigned
Required Skills
- Previous responsibility for quality systems and programs, preferably within the aerospace manufacturing industry.
- Direct involvement with Quality Systems management to AS9100 and ISO 9001 standards.
- Experience and knowledge of UPPAP/APQP, 8D, MSA (Measurement Systems Analysis), process monitoring, and process management.
- Demonstrated ability to manage multiple tasks and priorities and adapt quickly to changing business needs.
- Strong problem-solving, decision-making, and organizational skills.
- Pragmatic and results-oriented with a strong continuous improvement mindset.
- Effective verbal and written communication skills with the ability to influence stakeholders across multiple functions.
- Ability to communicate with all levels of management, employees, suppliers and customers.
- Highly organized, self-motivated individual who can work effectively in a collaborative team environment.
- Must be able to work on multiple tasks, have good decision-making skills, and be detailed oriented.
- Proven ability to work hands-on with the team to achieve objectives.
Experience & Education
- Bachelor's degree in Industrial, Mechanical, Materials Science, Engineering, or a related technical field. Master's degree or MBA preferred.
- Minimum of 5 years of progressive quality experience in a manufacturing environment.
- Previous supervisory or management experience with responsibility for leading and developing team members preferred.
- Continuous Improvement, Lean Manufacturing, and/or Six Sigma experience strongly preferred.
- Knowledge of blueprints, engineering specifications, and special process requirements.
- Lead Auditor certification preferred.
- Aerospace industry experience with AS9100, AS13100, and NADCAP systems strongly preferred.