Quality Systems Leader – Manufacturing (AS9100/ISO 9001)

Birdon America, Inc.; Portland (CT); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

401(k) with company match

Vacation/Sick accrual

Holiday pay

Employee referral program

Pet Insurance

EAP/Life

Job summary

Birdon America Inc. is seeking a Quality Assurance Manager to lead quality system initiatives in Portland, CT. You will oversee AS9100 and ISO 9001 compliance, drive continuous improvement, and coordinate audits with cross‑functional teams.

The role requires strong leadership of QA Inspectors, root cause analysis, CAPA, and liaison with customers during audits. Manufacturing experience and travel for supplier audits are expected.

Qualifications

• Minimum 7 years of quality experience in manufacturing, fabrication, machining, welding, or assembly environments.
• Minimum 3 years in a senior quality, lead inspector, or quality leadership role.
• Strong knowledge of ISO 9001 and/or AS9100; blueprint interpretation; weld inspection and non-destructive testing methods; root cause analysis methodologies; CAPA systems.
• Experience conducting internal and external audits.
• Proficiency with Microsoft Office Suite.
• Strong written, verbal, and presentation skills.
• Ability to work independently and lead cross-functional teams.

Responsibilities

• Maintain and improve the organization's AS9100 and ISO 9001 Quality Management System.
• Ensure compliance with customer, contractual, regulatory, and internal quality requirements.
• Lead management review activities and monitor QMS effectiveness via KPIs.
• Develop, review, and approve quality procedures, work instructions, and related documentation.
• Serve as the primary quality representative during customer, regulatory, and certification audits.
• Provide technical oversight and support to QA Inspectors I-IV.
• Lead investigations and driving corrective and preventive actions (5 Why, CAPA).
• Coordinate supplier audits and supplier corrective actions; ensure incoming materials meet requirements.
• Plan, coordinate, and conduct internal audits; support external audits; manage findings and closure.

Skills

Quality leadership

QMS management

ISO 9001 / AS9100

Root cause analysis

CAPA

Audit management

Weld inspection knowledge

Microsoft Office

Communication skills

Independent work

Education

Bachelor’s degree in Engineering

Tools

Inspection standards

Job description

Birdon America Inc. is seeking a Quality Assurance Manager to lead quality system initiatives in Portland, CT. You will oversee AS9100 and ISO 9001 compliance, drive continuous improvement, and coordinate audits with cross‑functional teams.

The role requires strong leadership of QA Inspectors, root cause analysis, CAPA, and liaison with customers during audits. Manufacturing experience and travel for supplier audits are expected.