Quality Systems Lead - Training & Audits (Hybrid)

GXO Logistics, Inc.; Leesburg (VA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. is seeking a Quality Systems Lead for a hybrid role split across Training and Internal Auditing. You will onboard and train employees, conduct internal audits for quality compliance, and drive process improvements.

The role requires strong leadership, meticulous attention to detail, and ability to work with teams across levels. The position offers competitive pay, full health benefits, a 401(k), life and disability insurance, and growth opportunities within a global logistics

Qualifications

• High School diploma or GED is required.
• At least 2 years of relevant work experience.
• Ability to mentor and coach employees.
• Excellent attention to detail and organizational skills.
• Strong leadership and communication abilities.
• Exceptional listening, communication, and presentation skills.
• Able to work with people at all levels of the organization.
• Independent worker and team player with trainers/auditors.
• Strong analytical and problem-solving skills.
• Ability to read SOPs and conduct hands-on training.

Responsibilities

• Evaluate processes for compliance with quality requirements.
• Assist in development of audit plans and schedules; conduct audits.
• Identify improvements where processes meet or miss requirements.
• Schedule and conduct new-hire onboarding and assign training roles.
• Manage the QMS Employee Training Manager system and generate reports.
• Conduct hands-on training on operational standards.
• Record proficiencies aligned with skill assessments.
• Organize and maintain training records in hard copy and electronic formats.
• Document non-conformance, observations, and recommendations.
• Prepare and present quality audit and training status reports.

Skills

Leadership

Communication

Training/Coaching

Attention to detail

Analytical thinking

Public speaking

Mentoring

Team collaboration

Education

High School diploma or GED

Associate degree

Bachelor’s degree

Tools

Google Docs

Google Sheets

Google Slides

Job description

GXO Logistics, Inc. is seeking a Quality Systems Lead for a hybrid role split across Training and Internal Auditing. You will onboard and train employees, conduct internal audits for quality compliance, and drive process improvements.

The role requires strong leadership, meticulous attention to detail, and ability to work with teams across levels. The position offers competitive pay, full health benefits, a 401(k), life and disability insurance, and growth opportunities within a global logistics