Quality Systems Coordinator - Kennesaw, GA

MSCCN; Kennesaw (GA); Sur place; USD 50 000 - 60 000; Plein temps

Résumé du poste

tk accelis Materials Plus is seeking a Quality Systems Coordinator who is passionate about continuous improvement, customer satisfaction, and maintaining world-class quality standards. You will help drive the QMS, support audits, investigate quality issues, and collaborate with teams to deliver exceptional products and services to customers.

Ideal candidates have strong experience in quality systems and problem-solving, with a customer-focused mindset.

Qualifications

• Experience in quality systems, quality assurance, or manufacturing (min 2 years).
• Experience with ISO 9001 and/or AS9100/AS9120 quality standards.
• Experience with root cause analysis and corrective actions (CAPA).
• Experience handling customer quality concerns, complaints, or returns.
• Strong communication, organizational and problem-solving skills.
• Proficiency with Microsoft Office Suite.

Responsabilités

• Support the implementation, maintenance, and continuous improvement of the QMS.
• Conduct internal quality audits and assist with customer, registrar, and compliance audits.
• Serve as a primary contact for customer quality concerns, complaints, and returns.
• Investigate customer and vendor returns, perform root cause analysis, and communicate findings.
• Lead and support corrective and preventive action (CAPA) initiatives.
• Track and document quality issues, audit results, and corrective actions.
• Support Lean and continuous improvement projects.
• Maintain visual management boards and quality documentation.
• Partner with cross-functional teams to improve product quality, processes, and customer satisfaction.
• Promote a culture of quality, safety, and operational excellence.
• Work safely in a warehouse environment adhering to safety policies.

Connaissances

Quality systems

Audits

CAPA

Root cause analysis

Customer concerns

Communication

Microsoft Office

Formation

High School Diploma or GED

Post-secondary education preferred

Outils

Microsoft Office Suite

Description du poste

ATTENTION MILITARY AFFILIATED JOB SEEKERS

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Your responsibilities

Job Summary

tk accelis Materials Plus is looking for a Quality Systems Coordinator, who is passionate about continuous improvement, customer satisfaction, and maintaining world-class quality standards. In this role, you'll help drive our Quality Management System (QMS), support audit activities, investigate quality issues, and collaborate with teams to deliver exceptional products and services to our customers. If you thrive in a manufacturing environment, enjoy solving problems, and have a strong customer focus, we want to hear from you.

Job Description

• Support the implementation, maintenance, and continuous improvement of the Quality Management System (QMS)
• Conduct internal quality audits and assist with customer, registrar, and compliance audits
• Serve as a primary point of contact for customer quality concerns, complaints, and returns
• Investigate customer and vendor returns, perform root cause analysis, and communicate findings and resolutions
• Lead and support corrective and preventive action (CAPA) initiatives
• Track and document quality issues, audit results, and corrective actions
• Support Lean and continuous improvement projects
• Maintain visual management boards and quality documentation
• Partner with cross-functional teams to improve product quality, processes, and customer satisfaction
• Promote a culture of quality, safety, and operational excellence
• Work safely in a warehouse environment while adhering to all safety policies and procedures

Additional Qualifications/Responsibilities

High School Diploma or GED (post-secondary education preferred)

Minimum 2 years of experience in quality systems, quality assurance, or a manufacturing environment

Experience with ISO 9001 and/or AS9100/AS9120 quality standards

Experience with root cause analysis and corrective action processes

Experience managing customer quality concerns, complaints, or returns

Strong communication, organizational, and problem-solving skills

Proficiency with Microsoft Office Suite

Strong commitment to workplace safety

Preferred Qualifications

Internal Auditor Certification

ASQ Certified Quality Engineer (CQE) certification

Six Sigma Green Belt certification

Customer-facing quality experience

Manufacturing, metals, or aerospace industry experience

Hiring Range: $50,000 - $60,000 annually, based on qualifications, experience, certifications, and overall fit for the role