Quality Systems Coordinator — Audit Readiness & Metrics

Lonestar Electric Supply; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Vision insurance

401(k) retirement plan and match

Paid Time Off

Specified Paid Holidays

Job summary

Lonestar Electric Industrial Supply is seeking a Quality Systems Coordinator to administer and continually improve the company's Quality Management System (QMS). You will maintain controlled documents, track quality metrics, and ensure evidence remains audit-ready for reviews.

You will coordinate across Purchasing, Sales, Warehouse Operations, and suppliers, maintain training records, and lead corrective actions and process improvements to ensure compliance and high quality across all functions.

Qualifications

• High school diploma or GED required; Associate's or Bachelor's degree preferred.
• Minimum of three years of experience in operations support, quality coordination, compliance administration, customer coordination, logistics, or related functions.
• Strong written and verbal communication skills with attention to detail and documentation accuracy.
• Experience with ERP/CRM or document management systems.

Responsibilities

• Administer controlled documents from draft routing through approval, revision, effective date, master register updates, distribution, retrieval, and obsolete document control.
• Maintain QMS documentation to ensure information is current, accurate, and accessible.
• Maintain the training matrix, role-based training assignments, employee acknowledgments, competency records, and overdue training follow-ups.
• Track RMAs, customer complaints, NCRs, and monitor supporting documentation and closure status.
• Coordinate supplier qualification records, questionnaires, certifications, documentation requests, supplier scorecards, corrective action requests, and follow-ups.
• Compile and maintain supplier performance metrics: quality, on-time delivery, shipment completeness, documentation compliance, corrective action responsiveness, and customer impact trends.
• Coordinate QMS requirements across Purchasing, Sales, Warehouse Operations, Accounts Payable, suppliers, customers, and other functions.
• Prepare documentation, evidence indexes, action registers, status reports, quality trend summaries, monthly quality reports, and management review materials.
• Support process mapping, internal audits, risk assessments, corrective action verification, customer-specific quality documentation, and continual improvement initiatives.
• Monitor quality system activities, maintain quality records, and ensure documentation supports traceability, compliance, and audit readiness.
• Coordinate follow-up on open quality actions and escalate overdue items, missing documentation, or conflicting information to the Quality Manager.
• Support maintenance, effectiveness, and continual improvement of Lonestar's QMS, including customer-specific quality requirements and related reporting.

Skills

Communication skills

Attention to detail

Cross-functional coordination

Documentation proficiency

Quality mindset

Education

High school diploma or GED

Associate's or Bachelor's degree in Business, Quality, Supply Chain, Industrial Technology or related field

Tools

Microsoft Excel

ERP systems

CRM systems

Job description

Lonestar Electric Industrial Supply is seeking a Quality Systems Coordinator to administer and continually improve the company's Quality Management System (QMS). You will maintain controlled documents, track quality metrics, and ensure evidence remains audit-ready for reviews.

You will coordinate across Purchasing, Sales, Warehouse Operations, and suppliers, maintain training records, and lead corrective actions and process improvements to ensure compliance and high quality across all functions.