Quality Support Representative

City of Lincoln; Cullman (AL); Hybrid; USD 55,000 - 75,000; Full time

Job summary

SpecialtyRx, Inc. in Cullman, AL seeks a Pharmacy QA/Audit professional to support operations and ensure compliance with regulatory standards. The role emphasizes auditing, data analysis, and documentation practices within a long-term care context.

The position involves developing training materials, coordinating with internal teams, and contributing to quality initiatives to meet JCAHO accreditation requirements. Hybrid schedule: 3 days onsite, 9:00 AM – 5:30 PM.

Qualifications

• H.S. diploma or equivalent.
• Registered with Florida Board of Pharmacy / Licensed Pharmacy Technician.
• Long Term Care Pharmacy experience.
• Knowledge of the Pharmacy floor area, a plus.
• Ability to read, write, speak, and comprehend English.
• Uses good judgment and independent decision-making.
• Must be detail oriented.
• Microsoft Excel; Frameworks.
• Ability to be mobile in performing job duties.

Responsibilities

• Perform duties assigned by the VP of Operations or Pharmacist in Charge and/or Quality Assurance Manager.
• Conduct audit related activities including but not limited to, obtaining, and analyzing data, reviewing records, supporting documentation, and completed audit work papers.
• Monitors pharmacy related processes and data for compliance and accuracy.
• Performs ongoing assessment and monitor pharmacy related areas.
• Assist with the development of training and training materials for new and existing employees.
• Work with internal teams to standardize training processes and systems.
• Assist and coordinate any QI Projects, as needed.
• Implement and maintain department objectives to ensure compliance of JCAHO accrediting.
• Maintain compliance with all federal, state, and local employment laws.

Skills

English proficiency

Judgment/decision making

Detail oriented

Mobile in performing duties

Education

High school diploma or equivalent

Licensed Pharmacy Technician (FL Board)

Long Term Care Pharmacy experience

Tools

Microsoft Excel

Frameworks

Job description

Contact information

• Location 1824 Main Ave SW,Cullman, AL, 35055,United States

Description

At Specialty Rx, Inc., our mission is to provide exceptional service guided by our CARE culture — Commitment, Accountability, Respect, and Excellence. The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through supporting others. This job description outlines the primary responsibilities through which employees embody our CARE values and contribute to the company’s mission of outstanding service

Responsibilities

• Perform duties assigned by the VP of Operations or Pharmacist in Charge and/or Quality Assurance Manager
• Conduct audit related activities including but not limited to, obtaining, and analyzing data, reviewing records, supporting documentation, and completed audit work papers
• Monitors pharmacy related processes and data for compliance and accuracy
• Performs ongoing assessment and monitor pharmacy related areas
• Assist with the development of training and training materials for new and existing employees
• Work with internal teams to standardize training processes and systems
• Assist and coordinate any QI Projects, as needed
• Implement and maintain department objectives to ensure compliance of JCAHO accrediting
• Maintain compliance with all federal, state, and local employment laws

Qualifications

• H.S. diploma or equivalent
• Registered with Florida Board of Pharmacy / Licensed Pharmacy Technician
• Long Term Care Pharmacy experience
• Knowledge of the Pharmacy floor area, a plus
• Ability to read, write, speak, and comprehend English
• Uses good judgment and independent decision-making
• Must be detail oriented
• Microsoft Excel; Frameworks
• Ability to be mobile in performing job duties

Shift:

Hybrid (3 days onsite)

• 9:00 AM – 5:30 PM

EEO Statement

SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.