Quality Supervisor — Lead Quality & Continuous Improvement

Johnson Controls; York (York County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Benefits package

On-the-job training

Collaborative team

Zero Harm safety

Job summary

Johnson Controls is seeking a Quality Supervisor to oversee daily activities of Quality Inspectors and Leads, ensuring products meet company quality standards, customer requirements, and specifications. You will drive quality performance across manufacturing operations, support issue resolution, and promote a culture of quality across the organization.

You will lead, coach, and develop quality staff, manage daily operations, and coordinate with Manufacturing, Engineering, Product Management,

Qualifications

• 5+ years of quality or manufacturing experience.
• Strong leadership or supervisory experience.
• Solid understanding of manufacturing processes and quality controls.
• Experience with nonconformance management, root cause analysis, and corrective actions.
• Excellent communication and conflict resolution skills.
• Ability to lead cross-functional teams.
• Familiarity with Lean Manufacturing and continuous improvement principles.
• Proficiency with Microsoft Office and quality reporting systems.

Responsibilities

• Oversee day-to-day activities of Quality Inspectors and Quality Leads while ensuring products meet quality standards and customer requirements.
• Drive quality performance across manufacturing operations and support issue resolution.
• Promote a culture of quality across the organization.
• Lead, coach, develop, and support Quality Inspectors and Leads.
• Ensure training and ongoing development for Quality staff.
• Manage daily quality operations, staffing, coverage plans, and priorities.
• Ensure inspections follow approved procedures and acceptance criteria.
• Lead nonconformance identification, containment, escalation, and resolution with cross-functional support.
• Collaborate with Manufacturing, Engineering, Product Management, Purchasing, and Operations to resolve quality concerns.
• Monitor quality trends, defect data, internal DPU, and recurring issues for improvements.
• Support implementation of quality gates, inspection plans, standardized work, and process controls.
• Verify effectiveness of corrective and preventive actions via audits and data analysis.
• Facilitate communication between shifts and visibility of quality issues.
• Support customer and internal audits and quality investigations.
• Ensure compliance with company policies, customer requirements, and quality management system requirements.
• Support new product introductions and manufacturing process changes.
• Maintain safety standards and regulatory compliance.

Skills

Quality management

Leadership

Lean manufacturing

Quality controls

MS Office

Job description

Johnson Controls is seeking a Quality Supervisor to oversee daily activities of Quality Inspectors and Leads, ensuring products meet company quality standards, customer requirements, and specifications. You will drive quality performance across manufacturing operations, support issue resolution, and promote a culture of quality across the organization.

You will lead, coach, and develop quality staff, manage daily operations, and coordinate with Manufacturing, Engineering, Product Management,