Quality Supervisor: CAPA, Audits & Process Excellence

Dexian; Charlotte (NC); Presencial; USD 70.000 - 95.000; Jornada completa

Descripción de la vacante

Dexian is seeking a Manufacturing Quality Leader in Charlotte, NC to oversee a single cell or mid‑complexity area on the shop floor. You will ensure compliance with ISO requirements and customer standards, support internal and supplier audits, and drive containment, NCR, MRB, and CAPA activity to protect product quality.

The role emphasizes root-cause investigations using 8D, A3, 5 Why and other quality tools, partnering with Engineering and Operations to eliminate root causes and improve

Formación

• Bachelor's degree in engineering, quality, manufacturing, operations, or related field.
• 5+ years of manufacturing quality experience.
• 1+ years of leadership, supervisory, lead auditor, or team leadership experience.
• Experience with root cause analysis and corrective action methodologies.
• Knowledge of manufacturing quality systems and inspection processes.
• Strong analytical, communication, and problem-solving skills.
• Ability to support multi-shift manufacturing operations.
• 8+ years of manufacturing quality experience.
• Experience in HVAC, automotive, industrial, or high-volume manufacturing environments.
• Knowledge of ISO 9001 quality systems.
• Experience managing NCR, MRB, CAPA, and containment processes.
• Experience with SAP, MES/ATOM, Power BI, or other manufacturing systems.
• Lean Manufacturing and Six Sigma training or certification.
• Experience leading quality teams through audits, product launches, and customer issue resolution

Responsabilidades

• Ensure compliance with ISO requirements, customer standards, and internal procedures.
• Support internal audits, layered process audits, and customer audits.
• Maintain inspection records, quality documentation, and traceability requirements.
• Verify adherence to control plans, PFMEAs, inspection standards, work instructions, and quality alerts.
• Drive closure of audit findings and corrective actions.
• Lead structured problem-solving activities using 8D, A3, 5 Why, Fishbone, Pareto Analysis, and other quality methodologies.
• Conduct investigations of defects, escapes, warranty claims, and recurring process failures; implement corrective actions.
• Partner with Engineering and Operations to eliminate root causes and improve process capability.

Conocimientos

Leadership

Root cause analysis

Analytical skills

Communication

Problem solving

Multi-shift support

Educación

Bachelor's degree in Engineering, Quality, Manufacturing, Operations, or related field

Herramientas

SAP

MES/ATOM

Power BI

Descripción del empleo

Dexian is seeking a Manufacturing Quality Leader in Charlotte, NC to oversee a single cell or mid‑complexity area on the shop floor. You will ensure compliance with ISO requirements and customer standards, support internal and supplier audits, and drive containment, NCR, MRB, and CAPA activity to protect product quality.

The role emphasizes root-cause investigations using 8D, A3, 5 Why and other quality tools, partnering with Engineering and Operations to eliminate root causes and improve