Quality Supervisor

Dexian; Charlotte (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

Dexian is seeking a Manufacturing Quality Leader in Charlotte, NC to oversee a single cell or mid‑complexity area on the shop floor. You will ensure compliance with ISO requirements and customer standards, support internal and supplier audits, and drive containment, NCR, MRB, and CAPA activity to protect product quality.

The role emphasizes root-cause investigations using 8D, A3, 5 Why and other quality tools, partnering with Engineering and Operations to eliminate root causes and improve

Qualifications

• Bachelor's degree in engineering, quality, manufacturing, operations, or related field.
• 5+ years of manufacturing quality experience.
• 1+ years of leadership, supervisory, lead auditor, or team leadership experience.
• Experience with root cause analysis and corrective action methodologies.
• Knowledge of manufacturing quality systems and inspection processes.
• Strong analytical, communication, and problem-solving skills.
• Ability to support multi-shift manufacturing operations.
• 8+ years of manufacturing quality experience.
• Experience in HVAC, automotive, industrial, or high-volume manufacturing environments.
• Knowledge of ISO 9001 quality systems.
• Experience managing NCR, MRB, CAPA, and containment processes.
• Experience with SAP, MES/ATOM, Power BI, or other manufacturing systems.
• Lean Manufacturing and Six Sigma training or certification.
• Experience leading quality teams through audits, product launches, and customer issue resolution

Responsibilities

• Ensure compliance with ISO requirements, customer standards, and internal procedures.
• Support internal audits, layered process audits, and customer audits.
• Maintain inspection records, quality documentation, and traceability requirements.
• Verify adherence to control plans, PFMEAs, inspection standards, work instructions, and quality alerts.
• Drive closure of audit findings and corrective actions.
• Lead structured problem-solving activities using 8D, A3, 5 Why, Fishbone, Pareto Analysis, and other quality methodologies.
• Conduct investigations of defects, escapes, warranty claims, and recurring process failures; implement corrective actions.
• Partner with Engineering and Operations to eliminate root causes and improve process capability.

Skills

Leadership

Root cause analysis

Analytical skills

Communication

Problem solving

Multi-shift support

Education

Bachelor's degree in Engineering, Quality, Manufacturing, Operations, or related field

Tools

SAP

MES/ATOM

Power BI

Job description

Manages a single cell or mid complexity level resource coverage/allocation for the shop floor.

Required Qualifications

• Bachelor's Degree in Engineering, Quality, Manufacturing, Operations, or related field.
• 5+ years of manufacturing quality experience.
• 1+ years of leadership, supervisory, lead auditor, or team leadership experience.
• Experience with root cause analysis and corrective action methodologies.
• Knowledge of manufacturing quality systems and inspection processes.
• Strong analytical, communication, and problem-solving skills.
• Ability to support multi-shift manufacturing operations.

Preferred Qualifications

• 8+ years of manufacturing quality experience.
• Experience in HVAC, automotive, industrial, or high-volume manufacturing environments.
• Knowledge of ISO 9001 quality systems.
• Experience managing NCR, MRB, CAPA, and containment processes.
• Experience with SAP, MES/ATOM, Power BI, or other manufacturing systems.
• Lean Manufacturing and Six Sigma training or certification.
• Experience leading quality teams through audits, product launches, and customer issue resolution

Quality Systems & Compliance

• Ensure compliance and quality policies, ISO requirements, customer standards, and internal procedures.
• Support internal audits, layered process audits, and customer audits.
• Maintain inspection records, quality documentation, and traceability requirements.
• Verify adherence to control plans, PFMEAs, inspection standards, work instructions, and quality alerts.
• Drive closure of audit findings and corrective actions.

Root Cause & Corrective Action

• Lead structured problem-solving activities using 8D, A3, 5 Why, Fishbone, Pareto Analysis, and other quality methodologies.
• Conduct investigations of defects, escapes, warranty claims, and recurring process failures.Ensure corrective and preventive actions are implemented, verified, and sustained.
• Partner with Engineering and Operations to eliminate root causes and improve process capability.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.