Quality Supervisor - 2nd/3rd Shift

ABB; Pinetops (NC); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Job summary

ABB’s Pinetops, NC operation seeks a Quality Manager to lead the quality testing, inspection and technician teams on 2nd and 3rd shifts. You will ensure compliance with internal and industry requirements, and drive safety, efficiency, and continuous improvement across production processes.

You will partner with HR to staff and develop the quality team, implement CAPA and RCA solutions, and leverage SAP/Power BI to monitor quality metrics and prevent defects.

Qualifications

• Bachelor’s degree in STEM or equivalent preferred.
• 5+ years in Quality, Manufacturing or Engineering.
• Manages 25 direct reports; prior supervisory experience required.
• Knowledge of RCA, 8D, CAPA; test techniques and applicable equipment.
• Knowledge of SAP, MS Office and Power BI is a plus.
• Strong written and spoken communication; team-focused.
• Familiarity with ISO 9001:2015, IEEE, UL preferred; US work authorization.

Responsibilities

• Oversee 2nd and 3rd shift quality testing, inspection and technician teams.
• Assess risks and safety hazards; implement plans to ensure safety.
• Staff development, directing and cross-training of employees.
• Drive process management and continuous improvement initiatives.
• Perform audits; use analytics to identify risks and prevent defects.

Skills

Quality management

Supervisory experience

RCA/8D/CAPA

SAP

Power BI

MS Office

Education

Bachelor’s degree in STEM or equivalent

Tools

SAP

Microsoft Office

Power BI

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Quality Manager

In this role, you will have the opportunity to ensure ABB Pinetops has the necessary capabilities to effectively control products and systems. Each day, you will ensure compliance with internal, customer, and industry requirements within a cost-effective and safe working environment. Overseeing the test, inspection, and technician teams, you will control quality with systems, tools and teams to exceed expectations while ensuring sustainable operations and only compliant products are released to the customer.

Reporting to the Plant Quality Manager, you will be responsible for developing and maintaining the 2nd and 3rd shift quality testing, inspection and technician teams which support production.

Hours: 2nd shift (roughly 2:30PM - 12AM).

The work model for the role is: onsite () and will support the second and third shifts.

You will be mainly accountable for:

• Assessing risks and safety hazards and implementing plans to ensure personnel and equipment safety
• Collaborating with HR to ensure that the quality team is staffed, developed, directed, and accountable while ensuring effective training and cross training of employees. Enabling and coaching all employees to evaluate risks, problems and solutions from a customer/stakeholder point of vie
• Focusing on preventing issues rather than just control, and driving the utilization of process management to deliver consistent results. Identifying and recommend process and equipment improvement opportunities, implement projects
• Performing audits and ensuring the use of analytics to identify risks, failures and non-conformances, and ensuring that appropriate action is taken. Preventing mistakes and defects in products and avoiding problems when delivering solutions or services to customers

Qualifications For The Role

• A Bachelor’s degree in a STEM field or equivalent is preferred
• 5+ years of professional experience in Quality, Manufacturing, or Engineering
• As this role will manage 25: direct reports, prior supervisory or management experience is required
• Sound knowledge of quality tools including RCA, 8D, and CAPA and sound knowledge of test techniques, voltage and current testing equipment (current power and protection market) is a plus
• Knowledge of SAP, Microsoft Office, and Power BI are a plus
• A collaborative, solution-focused approach and strong written and spoken communication skills
• Understanding of ISO 9001:2015 requirements and familiarity with IEEE standards, UL Requirements and SAP strongly preferred
• Candidates must already possess authorization to work for ABB in the US.

About ABB Distribution Solutions in Pinetops, NC:

ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid.

The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium voltage link between high-voltage transmission systems and low-voltage users.

With ABB Ability enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolt), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets.

What's in it for you:

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You'll be part of a team that values your voice and celebrates your progress.

ABB is an Equal Employment Opportunity and Affimative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affimative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary For Eligible US Employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D - 100% employee paid up to maximums
• Short Term Disability - up to 26 weeks - Company paid
• Long Term Disability - 60% of pay - Company paid. Ability to buy-up to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Paid Parental Leave
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.