Quality Supervisor

Apex Systems; Phoenix (AZ); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

PTO

Health insurance

401(k) match

Job summary

Apex Systems is seeking a Quality Supervisor to lead a team of Quality Control Analysts in a nutraceutical setting. The role ensures products and processes meet quality and regulatory standards and oversees microbiological testing when needed.

The candidate will develop QA programs, SOPs, and CAPA processes, while mentoring staff and working cross-functionally with Production to uphold compliance and continuous improvement.

Qualifications

• 3+ years in a cGMP industrial environment.
• Knowledge of lab testing and lab testing methods.
• Experience with microbiological testing preferred.
• Excellent written and verbal communication and problem-solving skills.

Responsibilities

• Interpret and support quality policies and implement guidelines to ensure compliance with quality standards and documents.
• Develop, implement, and improve SOPs, testing methods, and quality procedures to support compliance and efficiency.
• Develop and maintain QA programs.
• Lead CAPA activities by identifying root causes and driving improvements.
• Perform, review, approve, and support microbiological testing activities.
• Supervise product testing to ensure procedure accuracy.
• Conduct monthly internal audits and report findings.

Skills

Quality Systems

cGMP compliance

Internal Auditing

Documentation control

Microbiology testing

Regulatory knowledge

CAPA

Job description

Quality Supervisor

The Quality Supervisor is responsible for ensuring that products and processes consistently meet established quality and regulatory standards within the nutraceutical industry. This hands-on leadership role oversees and supports a team of Quality Control Analysts by communicating expectations, prioritizing tasks, training employees on quality standards, and ensuring compliance with company policies and safety procedures.

The Quality Supervisor develops and maintains QA programs, oversees inspection and testing activities for raw materials and finished products, and reports quality metrics to management.

Candidates should maintain current knowledge of industry testing practices and regulatory requirements (American Herbal Products Association (AHPA) regulations knowledge is a big plus. Microbiological testing experience is preferred, including the ability to review, approve, and potentially perform microbiological testing in accordance with company and regulatory standards.)

Responsibilities

• Interpret and support quality policies and implement guidelines to ensure compliance with quality standards and documents.
• Develop, implement, and continuously improve SOPs, testing methods, and quality procedures to support compliance and operational efficiency.
• Develop and maintain QA programs.
• Lead corrective and preventive action (CAPA) activities by identifying root causes, implementing sustainable solutions, and driving continuous improvement.
• Perform, review, approve, and support microbiological testing activities in accordance with company procedures, industry standards, and regulatory requirements.
• Supervise product testing to ensure procedure accuracy.
• Conducting or reviewing monthly internal audits, commensurate with production schedules.
• Lead the onboarding, training, coaching, and professional development of Quality team members to promote accountability, efficiency, and leadership growth.
• Mentor and support employees in understanding quality systems, regulatory requirements, certifications, and continuous improvement initiatives.
• Partner with Production leadership and operators to provide guidance on quality standards, compliance expectations, and best practices.
• Foster a positive, team-oriented environment that encourages accountability, collaboration, and leadership development.
• Delegate responsibilities effectively while fostering ownership, accountability, and timely completion of departmental projects and objectives.
• Prioritize departmental activities and optimize team resources to improve productivity, efficiency, and overall quality performance.
• Proactively identify quality challenges and develop innovative solutions to improve efficiency, compliance, and product quality.
• Assess production process issues and recommend improvements.
• Promote Lean, continuous improvement, and problem-solving initiatives across the Quality department.
• Evaluate and recommend alternative auditing procedures for continuous improvement.
• Develop monthly reports that show inspection and audit performance and highlight opportunities for improvement.
• Recommend manufacturing or technology aids to increase speed and efficiency.

Skills

• Training in Quality Systems.
• Minimum 3 years in a cGMP industrial environment.
• Knowledge of lab testing and lab testing methods.
• Internal auditing and cGMP compliance.
• Strong knowledge of 21 CFR 111, American Herbal Products Association (AHPA), and auditing processes.
• Excellent written and verbal communication.
• Critical thinking and problem-solving skills –Ability to communicate with team members and stakeholders.
• Proven track record of overachieving goals or going above and beyond.
• Possess a willingness to learn.
• Working knowledge of the CAPA process.
• Actively embraces healthy living.
• Strong knowledge and experience in the Document Control process and procedures.
• Experience with microbiological testing methods and procedures, including the use and interpretation of 3M Petrifilm testing for environmental monitoring, raw materials, and finished product analysis, is preferred.

Courses / Classes / Certifications Suggested

• cGMP course and certification;
• HACCP course and certification;
• Texas Food Handlers Card;
• Lean Six Sigma Green Belt course and certification.
• FSPCA or PCQI training*
• Other courses, classes and certifications might be suggested from direct managers

Benefits

• Paid Time Off (PTO);
• Company covered health, dental, vision, and life insurance;
• 5% 401(k) match plus an additional 4%;
• Wellness Bonus for gym, continuing education, preventative care and other reimbursements;
• Employee store credit;
• Company sponsored events;
• Fun team-building activities.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex benefits overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.