Quality Supervisor

RXinsider LTD.; Janesville, Northern (WI, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental plan

Vision plan

401(k) plan

Bonus potential

Tuition reimbursement

Training opportunities

Vacation and holidays

Job summary

RXinsider LTD. is seeking a quality control professional at our Janesville, WI facility to partner with the quality and production teams on issue resolution and customer follow-up.

You will train staff, review quality documentation, and maintain GMP/HACCP awareness while supporting a safe, compliant plant environment.

Qualifications

• Minimum 2 years of experience in quality control.
• Proficient computer skills and effective written and oral communication.
• Ability to train and follow up with the quality team and develop leadership.
• Willingness to work independently and ask for help when needed.

Responsibilities

• Collaborate with quality team to address issues and train staff.
• Present quality cases to Plant Manager clearly and persuasively.
• Follow through on processes for resolving quality issues.
• Maintain weekly contact with customers for follow-up and proactive solutions.
• Act as the point of contact for customer complaints and drive solutions.
• Support production team and monitor plant safety programs.
• Review quality forms for accuracy and compliance.
• Overtime may be required based on business needs.

Skills

Quality control experience

Communication skills

Computer skills

Leadership

Independent work

Train and follow-up with quality team

Education

Associate’s or Bachelor’s degree in a related field

Tools

GMPs

HACCP

Regulatory auditing

Calibration schedules

Quality hold processes

Job description

Location Address

2929 Venture Dr., Janesville, Wisconsin 53546

Work Shift

Salary Exempt (United States of America)

Essential Function - Roles/Responsibilities

• Work with the quality team in order to correct any quality issues that may arise as well as train and develop your team to better handle quality issues.
• Present quality cases or arguments to the Plant Manager in an effective way.
• Follow through logical processes for the resolution of quality issues.
• Maintain contact with customers on a weekly basis for follow up and proactive quality solutions.
• Serve as a point of contact for customer complaints, create an action plan to solve the complaint, and see through to a solution.
• Provide support to the production team.
• Monitor and participate in the plant's safety program.
• Monitor and review quality forms and paperwork for accuracy.
• Reasonable mandatory overtime may be required due to business needs.

Qualifications

Required

• 2 years experience in quality control.
• Proficient computer skills.
• Communicate effectively in both written and oral formats.
• Be able to train and perform follow-up with the quality team.
• Developed leadership skills.
• Be able to work independently.
• Be willing to ask for help when necessary.

Preferred

• Experience with GMP's
• HACCP program experience
• Familiar with regulatory auditing
• Experience with calibration schedules
• Experience with quality hold processes
• 2 or 4 year degree

Our Culture Differentiates Us!

We incorporate our Guiding Principles into all aspects and at all levels of the organization and use them as a framework for decision-making. We believe our Guiding Principles foster a culture of excellence that benefits both employees and customers.

Our Guiding Principles

• Act with Integrity & in Compliance
• Drive Value Creation
• Be Disciplined Entrepreneurs
• Focus on the Customer
• Act with Humility
• Treat others with Dignity and Respect
• Seeking Fulfillment in your Work

We Believe in Rewarding our Most Important Resource - Our People!

We show our commitment to Total Rewards by providing a competitive, comprehensive benefits package. In addition to medical, dental and vision plans, company holidays and vacation days, tuition reimbursement, learning and training opportunities, bonus potential, and a 401(k) plan with company contributions, Altium Packaging locations offer rewards and recognition programs and opportunities to make a difference in the community.

EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.