Quality Supervisor

Altium Packaging; Janesville (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Altium Packaging in Janesville, WI is seeking a Quality Control Supervisor to lead a quality team and drive best practices in production quality. The role focuses on quickly addressing issues and maintaining customer satisfaction.

Key responsibilities include training the team, presenting cases to the Plant Manager, resolving issues through defined processes, and supporting production while upholding safety and quality documentation.

Qualifications

• Minimum 2 years experience in quality control.
• Proficient computer skills required.
• Excellent written and verbal communication.
• Ability to train and follow up with the quality team.
• Demonstrated leadership and ability to work independently.
• Willingness to ask for help when needed.

Responsibilities

• Work with the quality team to correct any quality issues and train and develop your team to better handle quality issues.
• Present quality cases or arguments to the Plant Manager in an effective way.
• Follow through logical processes for the resolution of quality issues.
• Maintain contact with customers on a weekly basis for follow up and proactive quality solutions.
• Serve as a point of contact for customer complaints, create an action plan to solve the complaint, and see through to a solution.
• Provide support to the production team.
• Monitor and participate in the plant's safety program.
• Monitor and review quality forms and paperwork for accuracy.

Skills

Quality control

Proficient computer skills

Written and verbal communication

Leadership/training ability

Independent worker

Willing to ask for help

Education

2 or 4 year degree

Job description

Location Address: 2929 Venture Dr., Janesville, Wisconsin 53546

Work Shift: Salary Exempt (United States of America)

The quality control supervisory is responsible for leading a quality team to drive best practices in quality control, and to quickly and effectively address any quality issues that arise in production.

Essential Function - Roles/Responsibilities

• Work with the quality team in order to correct any quality issues that may arise as well as train and develop your team to better handle quality issues.
• Present quality cases or arguments to the Plant Manager in an effective way.
• Follow through logical processes for the resolution of quality issues.
• Maintain contact with customers on a weekly basis for follow up and proactive quality solutions.
• Serve as a point of contact for customer complaints, create an action plan to solve the complaint, and see through to a solution.
• Provide support to the production team.
• Monitor and participate in the plant's safety program.
• Monitor and review quality forms and paperwork for accuracy.

• Reasonable mandatory overtime may be required due to business needs.

Qualifications

Required

• 2 years experience in quality control.
• Proficient computer skills.
• Communicate effectively in both written and oral formats.
• Be able to train and perform follow-up with the quality team.
• Developed leadership skills.
• Be able to work independently.
• Be willing to ask for help when necessary.

Preferred

• Experience with GMP's
• HACCP program experience
• Familiar with regulatory auditing
• Experience with calibration schedules
• Experience with quality hold processes
• 2 or 4 year degree

Altium Packaging, Our Culture Differentiates Us!
We incorporate our Guiding Principles into all aspects and at all levels of the organization and use them as a framework for decision-making. We believe our Guiding Principles foster a culture of excellence that benefits both employees and customers.

Our Guiding Principles

• Act with Integrity & in Compliance
• Drive Value Creation
• Be Disciplined Entrepreneurs
• Focus on the Customer
• Act with Humility
• Treat others with Dignity and Respect
• Seeking Fulfillment in your Work

We Believe in Rewarding our Most Important Resource - Our People!

We show our commitment to Total Rewards by providing a competitive, comprehensive benefits package. In addition to medical, dental and vision plans, company holidays and vacation days, tuition reimbursement, learning and training opportunities, bonus potential, and a 401(k) plan with company contributions, Altium Packaging locations offer rewards and recognition programs and opportunities to make a difference in the community.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Take your career to the next level at Altium Packaging!