Quality Supervisor

Exploreelginarea; Elgin (IL); On-site; USD 64,798 - 89,098; Full time

Job summary

JBSS in Illinois seeks a Quality Supervisor to support management by directing quality technicians, implementing food safety programs, and leading audits. You will oversee training, scheduling, and performance evaluations while partnering with the Quality Systems Manager to ensure program effectiveness.

Responsibilities include maintaining HACCP, acting as SQF Practitioner and PCQI, coordinating CAPAs, and driving continuous improvement in production quality.

Qualifications

• Bachelor’s degree in Chemistry, Biology, or related field preferred.
• Minimum of five years’ supervision experience in quality roles.
• Basic understanding of microbiology.
• Familiarity with food safety programs.

Responsibilities

• Assist with development and maintenance of prerequisite programs and food safety plans.
• Ensure HACCP is current and CCPs are monitored and validated.
• Act as SQF Practitioner and PCQI; oversee CAPA closures.
• Train, schedule, and develop Quality Technicians and Leads.
• Lead investigations into customer and consumer complaints and implement CAPAs.
• Coordinate with shift supervisors for smooth production transitions.
• Participate in monthly plant GMP audits and external audits.

Skills

Quality supervision

Leadership

Bilingual Spanish/English

Documentation

Education

Bachelor’s degree in Chemistry, Biology, or related field

Five years’ experience supervising quality personnel

Basic microbiology knowledge

Familiarity with food safety programs

Job description

The Quality Supervisor is responsible for supporting management in executing quality control programs and systems at the JBSS plant. This role supervises the Quality Technicians and is accountable for their direction, training, evaluation, and scheduling. In partnership with the Quality Systems Manager, the Quality Supervisor provides leadership to ensure the continuity and effectiveness of quality and food safety programs.

Hours: 5am-3:30pm

*This position is not eligible for relocation or sponsorship. *

Functions of the Position:

• Assists with the development, implementation, review, and maintenance of prerequisite programs, the food safety plan, and the food quality plan
• Ensures the HACCP plan is maintained, monitored, verified, validated, and kept current. Monitors, verifies, and validates CCPs and prerequisite programs as required.
• Verifies HACCP documentation.
• Acts as SQF Practitioner and PCQI. Ensures protocols for validating prerequisite programs and critical food safety and quality limits are developed, implemented, and maintained.
• Responsible for training, scheduling, and development of Quality Technicians and Leads.
• Leads plant teams to ensure timely closure of all critical CAPAs.
• Assists in the development, implementation, and maintenance of production‑related quality policies, procedures, programs, and systems.
• Leads investigations into customer/consumer complaints, implements corrective and preventive actions, and provides timely responses and reports to ensure closure of critical CAPAs.
• Assists in the implementation of quality and food safety‑related training.
• Makes proactive recommendations and offers solutions to the Quality Systems Manager to improve quality and operational efficiency.
• Communicates and coordinates activities with other shift supervisors and the Operations Manager to ensure smooth production transitions
• Participates in regulatory inspections, monthly plant GMP audits, and customer and third‑party audits such as AIB and SQF.

Education, Experience, and Knowledge:

• Bachelor’s degree in Chemistry, Biology, or a related field preferred.
• Minimum of five years’ experience supervising quality personnel in a food manufacturing or GMP‑regulated environment.
• Basic understanding of microbiology.
• Familiarity with food safety‑related programs.

Certificates, Licenses, Registrations:

• PCQI – Preventive Controls Qualified Individual for food safety plan.

Skills and Competencies:

• Bilingual skills (Spanish/English) preferred.
• Strong leadership, motivational, and training abilities.
• Ability to follow verbal and written instructions.
• Effective interpersonal skills.
• Proficient in Microsoft Word, Excel, PowerPoint, spreadsheets, flowcharts, and data‑based programs such as Infinity.

The starting salary range for this position is $64,798-$89,098. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographical location. In addition to the base salary, this position is eligible for performance‑based incentives subject to the terms of the underlying plan.

Additionally, we provide a comprehensive benefits package that reflects our commitment to support the wellness of our colleagues and their families. This includes health benefits, professional growth support, generous paid time off benefits to support work/life balance, retirement benefits and other programs to support financial wellness. A full listing of our extensive benefits package can be found on our Company website, located here: https://jbssinc.com/careers/

JBSS is an Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.