Quality Supervisor

DSV - Global Transport and Logistics; Denton (TX); On-site; USD 63,360 - 79,200; Full time

Job summary

DSV – Global Transport and Logistics in Denton, USA is seeking a Quality Supervisor to lead quality programs in the warehouse, report to the site General Manager, and support continuous improvement initiatives. The role ensures compliance with ISO 9001 standards and coordinates audits while mentoring teams to uphold client and company expectations.

Responsibilities include managing document controls, training on the quality system, and driving cost-efficient quality improvements across

Qualifications

• Must have a high school diploma.
• 3 years’ experience work.

Responsibilities

• Maintains compliance with international, industry, and customer-specific quality standards.
• Leads analysis of product/service issues to determine root causes and coordinates internal/external audits.
• Drives Continuous Improvement Programs and trains staff on the quality system.

Education

High school diploma

Job description

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visit dsv.com and follow us on LinkedIn and Facebook.

Location: USA - Denton, N Western Blvd

Division: Solutions

Job Posting Title: Quality Supervisor

Time Type: Full Time

Position Summary

The Quality Supervisor is a visible leadership and development role. This individual is responsible for supporting the quality programs in the warehouse and will report to the site General Manager. This role supports local continuous improvement activities, document controls, and ISO activities. He/she will also ensure that the operation adheres to the overall corporate mission, vision, and core values while consistently meeting client and company expectations.

Essential Duties And Responsibilities

Quality

• Maintains compliance with international, industry, and customer-specific quality standards.
• Leads and individually perform as needed, the analysis of product/service issues to determine root causes.
• Manages and communicates change control processes to all departments.
• Responsible for the coordination of internal and external auditing plus maintaining the internal quality audit system.
• Assists in implementation and monitoring of the company's quality systems including, but not limited to, compliance with the following standards: ISO 9001:2008.
• Assists in the establishment, implementation, and evaluation of quality management system metrics.
• Provides guidance and support for both customer service and quality departments assisting with problem solving and improvement opportunities.
• Manages customer driven continual improvement roadmaps.
• Drives Continuous Improvement Programs at all levels including education of these programs
• Develops and conducts training on the quality system and other related topics.
• Oversee document control; updating, creating and publishing controlled documents including sending change notifications to effect parties/departments and follow up on the Quality Management System.
• Develops and implements administrative systems including record management, traceability, and trend reporting.

Budgeting

• Identifies cost improvement initiatives, which generate positive results to the assigned operation EBIT
• Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters for the operation

Customer Service

• Monitors KPIs (Key Performance Indicators) for assigned operation

Other Duties

• Work overtime as dictated by business whether mandatory or voluntary.

Supervisory Responsibilities

• Communicates all problems and questions to site leadership and implements solutions to minimize risk.
• Follow all safety procedures.
• Responsible for all equipment, supplies, documents, and materials related to job.
• Responsible for following all DSV policies and procedures.
• Complies with all federal, state, and local regulations.
• Communicates with all levels of staff and the public as appropriate to the job.

Skills & Abilities

Education & Experience:

• Must have a high school diploma
• 3 years’ experience work

For this position, the expected base pay range is $63,360.00 – $79,200.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

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