B2 Quality Supervisor

Dsv Air & Sea SAU; Fort Worth, Northern (TX, KY); On-site; USD 70,000 - 75,000; Full time

Job summary

DSV is seeking a Quality Assurance Supervisor to ensure transportation and logistics operations meet industry standards and customer requirements. The role focuses on implementing QA procedures, managing audits, and ensuring regulatory compliance.

You will develop and maintain QA programs, lead internal and external audits, train staff, analyze data, and drive improvements while collaborating with customers and regulatory agencies.

Qualifications

• High School Diploma or GED required; Bachelor’s degree in a relevant field may be preferred.
• 2–3 years of experience in quality assurance in transportation and logistics preferred.
• Experience managing audits and implementing corrective actions preferred.
• Knowledge of QA principles, practices, and methodologies.
• Excellent analytical and problem-solving skills; strong communication and interpersonal abilities.

Responsibilities

• Develop, implement, and maintain quality assurance procedures for transportation and logistics operations.
• Monitor compliance with industry standards and customer requirements.
• Coordinate and manage internal and external audits.
• Develop and implement corrective actions to address non-conformances.
• Review and approve quality-related documentation such as SOPs and work instructions.
• Analyze data and drive process improvements.
• Train employees on QA procedures and standards.
• Communicate with customers and regulatory agencies to ensure compliance.
• Develop and manage quality metrics and KPIs.

Skills

Fluent English

Quality assurance knowledge

Analytical skills

Communication skills

Project management

Regulatory knowledge

Education

Bachelor's degree in business / logistics / engineering / quality management

Tools

Quality management software

Job description

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visitdsv.com and follow us onLinkedInandFacebook.

Division:Solutions
Job Posting Title: B2 Quality Supervisor
Time Type: Full Time

Summary

The Quality Assurance Supervisor is responsible for ensuring that DSV's transportation and logistics operations meet industry standards and customer requirements. The Quality Assurance Manager is responsible for implementing quality assurance procedures, managing audits, and overseeing compliance with regulations and standards.

Duties and Responsibilities

• Develop, implement, and maintain quality assurance procedures for transportation and logistics operations.
• Monitor compliance with industry standards and customer requirements.
• Coordinate and manage internal and external audits.
• Develop and implement corrective actions to address non-conformances.
• Review and approve quality-related documentation, such as standard operating procedures and work instructions.
• Analyze data and implement improvements to processes and procedures.
• Train employees on quality assurance procedures and standards.
• Communicate with customers and regulatory agencies as necessary to ensure compliance.
• Develop and manage quality metrics and key performance indicators.

Educational background / Work experience

• High School Diploma or GED required, A Bachelor's degree in a relevant field such as business, logistics, engineering, or quality management may be preferred.
• A minimum of 2-3 years of experience in quality assurance in the transportation and logistics industry is usually required.
• Experience managing audits and implementing corrective actions is preferred.
• Strong knowledge of quality assurance principles, practices, and methodologies.
• Excellent analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Strong organizational and project management skills.
• Knowledge of regulatory requirements and industry standards related to transportation and logistics.

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• The Quality Assurance Manager may supervise a team of quality assurance professionals.

Preferred Qualifications

• Professional certification in quality assurance, such as Certified Quality Manager (CQM) or Certified Quality Auditor (CQA).
• Experience with ISO 9001 or other quality management systems.
• Experience with Lean Six Sigma methodologies.
• Fluent in English (oral and written)

Computer Literacy

• Proficiency in Microsoft Office suite, as well as experience with quality management software or other relevant tools, is typically required.

For this position, the expected base pay range is $70,000.00 – $75,000.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.