Quality Assurance Specialist, Warehousing & Logistics

Dsv Air & Sea SAU; Bensenville (IL); On-site; USD 63,000 - 74,000; Full time

Job summary

DSV – Global Transport and Logistics is seeking a Quality Assurance Specialist to ensure transportation and logistics operations meet quality standards and customer requirements. You will develop, implement, and maintain quality management systems, policies, and procedures.

You will conduct audits, create corrective actions, track quality metrics, analyze data, and collaborate with customers to understand their requirements while ensuring compliance.

Qualifications

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Master's degree in Business Administration, Logistics, Supply Chain Management, or a related field (preferred).
• Professional certification in quality management (Six Sigma/Lean Six Sigma) is a plus.

Responsibilities

• Develop, implement, and maintain quality management systems and processes.
• Conduct audits and inspections of transportation and logistics operations to identify quality issues.
• Create corrective action plans and work with cross-functional teams to implement improvements.
• Develop and maintain metrics to track quality performance.
• Analyze data and identify trends to improve quality performance.
• Collaborate with customers to understand their quality requirements and ensure compliance.
• Provide training and support to employees on quality management systems and processes.
• Conduct investigations and root cause analyses of quality issues.
• Ensure that all regulatory and legal requirements related to quality are met.

Skills

Quality management

Auditing

Data analysis

Communication

Team collaboration

Education

Bachelor's degree in Business Administration/Logistics/Supply Chain

Master's degree (preferred)

Tools

Quality management software

Microsoft Office

Job description

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visitdsv.com and follow us onLinkedInandFacebook.

Division:Air & Sea
Job Posting Title: Quality Assurance Specialist, Warehousing & Logistics
Time Type: Full Time

Summary

The Quality Assurance Specialist is responsible for ensuring that DSV's transportation and logistics operations comply with company quality standards and customer requirements. They will be tasked with developing, implementing, and maintaining quality management systems, policies, and procedures.

Duties and Responsibilities

• Develop, implement, and maintain quality management systems and processes
• Conduct audits and inspections of transportation and logistics operations to identify quality issues
• Create corrective action plans and work with cross-functional teams to implement improvements
• Develop and maintain metrics to track quality performance
• Analyze data and identify trends to improve quality performance
• Collaborate with customers to understand their quality requirements and ensure compliance
• Provide training and support to employees on quality management systems and processes
• Conduct investigations and root cause analyses of quality issues
• Ensure that all regulatory and legal requirements related to quality are met

Educational background / Work experience

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum of 3-5 years of experience in quality assurance, preferably in the transportation and logistics
• Strong understanding of quality management systems and processes
• Ability to conduct audits and inspections
• Experience in developing and implementing corrective action plans
• Analytical skills to identify trends and improve quality performance
• Strong communication and interpersonal skills
• Ability to work in a team environment
• Strong organizational and time management skills

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• May be responsible for supervising quality assurance technicians.

Preferred Qualifications

• Master's degree in Business Administration, Logistics, Supply Chain Management, or a related field
• Professional certification in quality management, such as Six Sigma or Lean Six Sigma

Fluent in English (oral and written)

Computer Literacy

• Proficiency in Microsoft Office and experience with quality management software is preferred.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $62,500.00 – $73,500.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visitdsv.com and follow us on LinkedIn and Facebook.