Quality Specialist/Analyst

STS Technical Services; Milwaukee (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading technical service provider in Milwaukee is seeking a Quality Specialist/Analyst. This role entails overseeing product quality for multiple types and working closely with suppliers and customers. Responsibilities include conducting audits, communicating deficiencies, and maintaining quality guidelines. Candidates should have a Bachelor's degree and at least one year of related experience. Familiarity with statistical techniques is preferred, along with strong skills in Microsoft Office applications. This position requires strong problem-solving and communication abilities.

Qualifications

• Bachelor's degree in a related field is required.
• One plus years of related work experience is necessary.
• Advanced training in statistical techniques and process improvement methods is preferred.

Responsibilities

• Maintain positive working relationships with customers and meet quality expectations.
• Perform audits to ensure zero defects on service parts and kits.
• Communicate effectively with suppliers and internal teams to prevent deficiencies.

Skills

Quality assurance

Statistical techniques

Process improvement methods

Problem-solving techniques

Education

Bachelor's degree in a related field

Tools

Microsoft Excel

Microsoft Word

Microsoft Project

JDE

Job description

STS Technical Services is actively seeking candidates for a Quality Specialist/Analyst role with our Fortune 350 Client! This job includes overall product quality responsibility through the life cycle of several product types. This includes overall quality responsibility for our supplier base, test, manufacturing, sales floor, control test, exercising, pre‑ship, deprocessing, customer fielding and service/warranty. Quality Specialists work with and provide service to customers while exhibiting a professional and cooperative attitude.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain a positive, professional working relationship with all customers and be responsible for meeting customer quality expectations
• Perform audits on service parts and kits, using measuring tools prior to final sales to ensure zero (0) defects
• Exhibit the ability to understand quality contractual requirements related to the assigned product types
• All product quality deficiency reports must be completed on time (includes CIR, PQDR, CAR, TIR, etc.)
• Actively participate at all quality meetings including control testing and corrective action board
• Communicate effectively with suppliers and internal teams to correct and prevent deficiencies on service parts and kits prior to final sales
• Analyze and implement effective solutions to quality related problems
• Assist Quality Technicians on disposition of defective material
• Analyze and make disposition of rejected materials
• Coordinate and execute quality audits internally and externally
• Assist in establishing and maintaining quality guidelines and procedures
• Responsible for product supplier quality and process control
• Report and respond to quality process nonconformance issues in an expedient manner
• Implement effective corrective and preventative actions utilizing structured planning methods
• Coordinate and work inter‑functionally with Quality, Engineering, Contracts, Sales, and Manufacturing to resolve quality related issues
• Responsible for writing/updating Standard Operating Procedures for quality processes.
• Travel as required
• Accurately maintain company records and documents in accordance with policies and procedures

BASIC QUALIFICATIONS

• Bachelor's degree in a related field
• One plus years of related work experience

PREFERRED QUALIFICATIONS

• Advanced training/experience in the use of statistical techniques and process improvement methods
• Experience with the Production Part Approval Process (PPAP)
• Experience with reading blue prints
• Experience with writing Standard Operating Procedures (SOP)
• Experience with the use of structured problem solving techniques utilizing computer applications
• MS Windows, Microsoft Word, Microsoft Excel, Microsoft Project, Lotus Notes E‑mail, and JDE experience is recommended and will be mandatory within three months in this position

STS Technical Services
The leading provider of technical, professional, and industrial workforce solutions for the commercial, industrial, and defense markets. From mining to manufacturing, defense to transportation, engineering to maintenance, our services encompass the total life‑cycle of a product; strategically designed to keep our clients engineering, manufacturing, operating and maintaining. For nearly 40 years we have provided contract and direct positions with the finest companies in America, with opportunities in your local region, nationwide, and around the world.

STS Technical Services is an equal opportunity employer.