Quality Specialist

Duraco Specialty Tapes LLC #150831; Forest Park (IL); On-site; USD 73,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Employer paid life and disability保险

Paid time off and paid holidays

401k with employer match

Additional voluntary benefit offerings

Opportunities for skill development,跨‑

Competitive pay

Job summary

Duraco Inc. is seeking a Quality Specialist for its Forest Park, IL site. You will own the site’s Quality Claim Process, partner with Operations, Production, Engineering, and Supply Chain to improve product and process performance, and help solve quality issues on the manufacturing floor.

You will lead CAPA activities, support audits, develop test plans, and participate in cross-functional teams to drive continuous improvement while ensuring the highest standards of quality for customers.

Qualifications

• Minimum 3-5 years of quality experience in a manufacturing environment.
• Experience with customer qualifications and validation testing.
• Knowledge of Lean Manufacturing or Six Sigma methodologies.

Responsibilities

• Resolve customer claims from Opened to Closed using Infor QC Status workflow.
• Lead root cause investigations with multifunctional teams; document actions and effectiveness.
• Manage returned/non-conforming material in QC Aisle; coordinate with production/engineering.

Skills

Analytical skills

Communication skills

Root cause analysis

Cross-functional teamwork

Attention to detail

Project management

Integrity

Self-starter

Job description

Careers

A Place To Prosper

This will not be your next job, this is your next career. We are committed to our people and allowing them to prosper to be the best they can be. Whether its marketing, operations, sales, customer service, finance, research and development, engineering, quality, or health and safety, we offer many career opportunities.

Believe in your dream and take the first step towards a rewarding career.

Start with Duraco

With over 65 years of B2B manufacturing and development experience, Duraco’s leading adhesive products surround and hold various industries together. From design concepts to assembly, our teams deliver unmatched service and quality to provide optimal solutions.

What We Offer

We offer competitive base pay, a comprehensive health insurance package and a 401(k) match. Professional development, employee engagement and recognition are at the forefront of our performance-driven culture.

Benefits

• Medical, Dental, and Vision Insurance
• Employer paid life and disability insurance
• Paid time off and paid holidays
• 401k with employer match
• Additional voluntary benefit offerings
• Opportunities for skill development, cross‑training, and career advancement
• Competitive pay

What We Value

DRIVING RESULTS

Having an on-site manufacturing plant allows employees to be a part of every step of the production process to expose them to a full lifecycle of a business. We conduct research and development, offer innovative products and have top talent that collaborates cross-functionally to generate results.

OPPORTUNITY

Here, we work with you to achieve your personal and company career goals through continued learning, growth opportunities and ongoing support. At Duraco, every employee has a voice and we reward you for excellence and achievements.

CULTURE

From local volunteer events to company outings, we encourage employees to set aside time to fulfill their passions and bond with their teams. At Duraco, we also invest heavily in our health, safety, and green programs to ensure the highest quality work environment.

Join The Team

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you have a disability and need assistance in completing the application or in taking any test required by employment, please notify the Human Resources Manager who will make appropriate arrangements. We are a drug free work place. We may as a condition of initial or continued employment, require drug and alcohol testing.

Position:Quality Specialist Location: Forest Park, IL
Job Id:380 # of Openings:1

Quality Specialist

Forest Park, IL | Duraco Specialty Tapes and Liners

Turn quality challenges into better processes, stronger products, and happier customers.

Do you enjoy digging into a problem, finding the why, and working with a team to make sure it doesn’t happen again? If you're someone who likes combining data, technical problem-solving, and time on the manufacturing floor, this may be the opportunity for you. Duraco Specialty Tapes and Liners is looking for a Quality Specialist to join our Forest Park team. In this role, you’ll take ownership of our site’s Quality Claim Process while partnering closely with Operations, Production, Engineering, Supply Chain, Customer Service, and Quality to improve product and process performance. This isn’t a role where you’ll simply identify quality issues. You’ll help solve them.

• Resolve customer claims from Opened to Closed, working each through Infor (QC Status workflow) and communicating with internal stakeholders and customers.
• Lead root cause investigation with multifunctional teams relevant to customer claims, utilizing tools such as DOE, Pareto, and 8D. Determine, document, communicate and validate effectiveness of corrective actions.
• Manage returned/non-conforming material in the QC Aisle; process customer returns, inspect and disposition material, communicate with customer service on return to sender items and work with production and engineering to disposition in-process on-hold material.
• Host monthly CAPA meetings for site’s key stakeholders to review quality performance and assign CAPA ownership as needed. This includes facilitating meetings, analyzing monthly data, and preparing a monthly report of performance and ongoing CAPA activities.
• Support internal and external audit activities, acting as main facilitator for customer audits.
• Coordinate testing requests with lab technicians, develop test plans and establish priorities.
• Prepare technical reports and host read-out sessions on relevant activities.
• Perform pre-shipment or in-process inspections as needed.
• Participate in cross-functional teams to work on issues or continuous improvement opportunities.
• And other responsibilities assigned

Experience

• Minimum 3-5 years of quality experience in a manufacturing environment.
• Experience with customer qualifications, and validation testing.
• Knowledge of Lean Manufacturing or Six Sigma methodologies.
• Experience monitoring quality metrics, KPIs and reporting.

Preferred

• Prior experience with technical service or manufacturing environment
• Experience with PPAPs
• Experience with adhesives, coatings, films, or converting industries
• Experience with ISO 9001 Quality Management Systems.

Skills

• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Root cause analysis and corrective action development
• Ability to effectively interface with manufacturing, quality, technical, and management teams.
• Strong organizational skills and attention to detail.
• Strong project management and organization skills with the ability to manage multiple priorities.
• Outstanding personal integrity and ethics
• Self-starter, motivated, team focused, and results driven

What We Offer at Duraco

• Medical, Dental, and Vision Insurance
• Employer paid life and disability insurance
• Paid time off and paid holidays
• 401k with employer match
• Additional voluntary benefit offerings
• Opportunities for skill development, cross‑training, and career advancement
• Competitive pay

Compensation range for this position is between $73,000 - $100,000 depending on skillset and qualifications.

Pay Range:$73,000 - $100,000 per year About Duraco Specialty Materials: Duraco Specialty Materials provides innovative adhesive solutions and specialty materials for a wide range of industries. We value collaboration, respect for expertise, and steady improvement in how we work. Learn more at http://duraco.com