Quality Senior Manager - VBA Portfolio

General Dynamics IT; Falls Church (VA); On-site; USD 140,000 - 190,000; Full time

Job summary

General Dynamics IT seeks a Quality Assurance Sr Manager for the VBA Portfolio to lead quality strategy, governance, compliance, and execution across government projects. You will shape the Quality Framework, ensure enterprise consistency, and drive preventive actions.

You will establish and lead the Quality Team, including internal staff and subcontractors, ensuring adherence to requirements and readiness for PBSA/CPARS evaluations while improving performance and outcomes.

Qualifications

• Bachelor's degree in a technical, engineering, business, or related field.
• 10+ years of experience in enterprise quality management, preferably in government services, digital transformation, or managed service environments.
• Demonstrated experience implementing portfolio-level quality frameworks aligned with corporate quality systems.

Responsibilities

• Develop a Portfolio Quality Framework aligned with corporate policies and VA standards.
• Build and lead a multi-disciplinary Quality Team including internal staff and subcontractors.
• Ensure program compliance with VA requirements and quality plans/deliverables.
• Provide QA inputs for plans and deliverables, participate in governance meetings, and prepare periodic quality reports.
• Oversee quality monitoring, readiness for PBSA and CPARS evaluations.
• Oversee COOP/DR quality oversight and plan testing.
• Establish portfolio-wide quality metrics and drive continuous improvement.

Skills

Quality assurance

Quality compliance

Quality frameworks

Quality oversight

Education

Bachelor's degree in technical/engineering/business

Master's degree preferred

Job description

Type of Requisition: Regular

Clearance Level Must Currently Possess: None

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: NACI (T1)

Job Family: Software Engineering

Job Qualifications:

Skills:

Program Quality, Quality Compliance, Quality Frameworks, Quality Oversight Certifications:

None Experience:

10 + years of related experience

US Citizenship Required:

No

Job Description:

Transform technology into opportunity as Quality Assurance Sr Manager for the VBA Portfolio at GDIT. Shape what's next for mission-critical government projects while shaping what's next for your career.

MEANINGFUL WORK AND PERSONAL IMPACT

The Quality Assurance Sr Manager will lead quality strategy, governance, compliance, and execution across the VBA portfolio. This role is responsible for developing, implementing, and maintaining a portfolio-level Quality Framework aligned with GDIT's Quality Management Framework, GDIT policies, and Task Order-specific quality expectations defined by the Department of Veterans Affairs (VA). The Sr Manager will ensure quality activities are consistently applied across the portfolio and tailored appropriately for each program, emphasizing prevention over reactive correction, full program quality coverage, and continuous improvement.

The Quality Assurance Sr Manager will additionally establish and lead the Quality Team, including internal staff and subcontractor personnel, ensuring adherence to all regulatory and contractual quality requirements

Key Responsibilities

1. Portfolio Quality Governance & Framework DevelopmentDevelop a Portfolio Quality Framework aligned with GDIT's corporate Quality Management Framework and policies to ensure enterprise consistency and compliance.Tailor the portfolio framework into Program-specific Quality Management Plans (QMPs) that reflect unique Task Order requirements and VA standards.Ensure quality efforts cover the entire scope of the entire portfolio and each specific program, not subsets, focusing on systemic prevention rather than reactive fixes.Establish quality assurance and control methods that comply with VA's performance-based environment and quality assurance surveillance plan obligations.
2. Quality Team Leadership & Subcontractor OversightBuild and manage a multi-disciplinary Quality Team; recruit, onboard, and supervise internal staff and subcontractors.Ensure subcontractors comply with GDIT quality policies, VA requirements, and documented quality standards.Oversee resource planning, staffing, and alignment with portfolio needs.
3. Compliance with VA RequirementsThe Sr Manager will ensure program compliance with specific contractual requirements including but not limited to:Lead quality inputs for all required plans and deliverables, including:Project Management Plan (PMP) with integrated Quality Management Plan.Participation in kickoff meetings, including quality approach briefingsWeekly and monthly meetings providing quality status, issues, and resolution plans.Monthly progress reports including Quality Reports with metrics, trend analysis, and issue mitigation strategiesQuarterly operational management reviews addressing strategic performance, key issues, and corrective action plansSupport for change control activities and quality impact assessment.
4. Quality Assurance & MonitoringImplement portfolio QA processes aligned with VA's performance-based contracting and independent QA&M expectations.Support government QA&M personnel by providing documentation, access, audits, and compliance reporting.Maintain readiness for Performance Based Service Assessments (PBSA) and Contractor Performance Assessment Reporting System (CPARS) evaluations
5. COOP/Disaster Recovery Quality OversightOversee quality compliance for continuity of operations (COOP) and disaster recovery (DR) plans, exercises, and post-exercise reporting.
6. Quality Metrics & Continuous ImprovementEstablish portfolio-wide quality metrics that measure compliance, performance trends, error reduction, throughput quality, and customer satisfaction.Drive continuous improvement initiatives, lessons learned, and preventive action programs.Integrate quality insights into operational strategy and program execution plans.
7. Process, Data, and Documentation IntegrityEnsure quality and accuracy of all operational processes including: IntakeSource material managementConversionUpload and routingBusiness processing servicesData transfer and transitionsValidate process compliance with VA's Document Conversion Rules, Business Rules, and VA security/privacy standards.

Required Qualifications

Bachelor's degree in a technical, engineering, business, or related field; Master's degree preferred.

10+ years of experience in enterprise quality management, preferably in government services, digital transformation, or managed service environments.

Demonstrated experience implementing portfolio-level quality frameworks aligned with corporate quality systems.