PI/Risk Management Coordinator

CMC Phoenix; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

College Medical Center Phoenix seeks a Quality Coordinator – Risk Manager to support the Director in leading the organization’s quality improvement program, monitor performance initiatives, and foster a culture of safety and regulatory compliance. Shift: Monday–Friday, 8:00 AM–4:30 PM.

You will collaborate with leadership and interdisciplinary teams to evaluate program effectiveness, assist with audits, incident reviews, and data analysis, and ensure accurate risk documentation.

Qualifications

• Experience in a medical or behavioral hospital setting.
• A Level One Fingerprint Card required.
• Strong time management and scheduling flexibility.
• Excellent organizational skills and accuracy.
• Strong communication at all levels.

Responsibilities

• Maintain the incident reporting system and complete action items.
• Investigate and report patient care safety issues with trending analysis.
• Prepare records and data for committees and leadership.
• Support PI/RM projects, policy development, and staff education.
• Review medical records for quality and documentation compliance.
• Foster cross-department collaboration to promote safety and service excellence.
• Ensure adherence to hospital policies and procedures.
• Perform additional related tasks as assigned.

Skills

Attention to detail

Data analysis

Microsoft Office

Communication

Time management

Interpersonal skills

Conflict resolution

Education

Bachelor's degree in health admin

Tools

Excel

PowerPoint

Access

Job description

College Medical Center Phoenix is proud to be the newest addition to College Health Enterprises. We are dedicated to delivering the highest quality customer service with warmth, friendliness, and organizational pride. Become part of a team that provides a respectful environment, flexibility, a tight-knit group, and the autonomy to utilize your knowledge and experience.

Job Summary:

The Quality Coordinator – Risk Manager supports the Director in leading, planning, and implementing the organization’s quality improvement program to enhance patient care outcomes. This role assists in monitoring performance improvement initiatives, identifying and tracking potential risks, and supporting a culture of safety, quality, and regulatory compliance across the organization. The coordinator helps evaluate program effectiveness, supports the implementation of best practices, and ensures accurate documentation and reporting of risk-related activities. Working collaboratively with leadership and interdisciplinary teams, the role contributes to achieving optimal patient safety and organizational performance outcomes.

Shift: Monday - Friday, 8:00 AM to 4:30 PM

Job Qualifications

• Previous experience in a medical or behavioral hospital setting
• A Level One Fingerprint Card is required
• Flexible with scheduling and assignments; strong time management
• Excellent organizational skills, attention to detail, and accuracy
• Strong interpersonal skills, professional demeanor, and effective communication at all levels
• Advanced proficiency in Microsoft Office (Excel, PowerPoint, Access)
• Skilled in conflict resolution and handling patient complaints
• Ability to track, analyze data, assist with chart audits, and perform assigned special duties

Job-Specific Duties

• Maintain the event reporting system and ensure timely completion of incident reviews and corrective actions.
• Investigate, document, and report issues related to patient care and safety, including timely reporting and trending analysis.
• Prepare and maintain accurate records, reports, and data for internal committees and leadership review.
• Support the Director of PI/RM in performance improvement projects, policy development, and staff education.
• Review medical records for quality, safety, and documentation compliance concerns.
• Facilitate communication and collaboration among hospital departments to promote safety and service excellence.
• Ensure adherence to hospital policies, procedures, and compliance standards.
• Perform additional related tasks as assigned.

If you are passionate about making a difference and seeking a supportive team environment to grow your skills, we welcome your application.

Placement in the pay range is based on multiple factors, including but not limited to relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for CMC Phoenix roles, including but not limited to shift differential and other special pay practices. The posted compensation for the position is a reasonable estimate that extends from the lowest to the highest pay that CMC Phoenix in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.

At College Medical Center and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at College Medical Center Phoenix and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. You will receive emails from the domain @cmcphoenix.com.