PI/Risk Management Coordinator

cmcphoenix; Phoenix (AZ); On-site; USD 55,104 - 68,880; Full time

Job summary

College Medical Center Phoenix seeks a Quality Coordinator – Risk Manager to enhance patient care outcomes and support quality improvement initiatives. This full-time role involves collaborating with leadership and teams to implement best practices for safety and compliance.

The ideal candidate will have experience in medical settings, exceptional organizational skills, and proficiency in Microsoft Office. Compensation ranges from $40 to $50 per hour based on experience and qualifications, with additional pay practices available.

Qualifications

• 1+ year of experience in a medical or behavioral hospital setting.
• Requires a Level One Fingerprint Card.
• Proficiency in Microsoft Office is essential.
• Skilled in conflict resolution and patient complaint handling.

Responsibilities

• Support the director in leading quality improvement initiatives.
• Maintain the event reporting system for incident reviews.
• Investigate and document patient care issues.
• Prepare accurate records and reports for review.
• Facilitate communication among hospital departments.
• Ensure adherence to policies and compliance standards.

Skills

Medical or behavioral hospital experience

Time management

Organizational skills

Interpersonal skills

Microsoft Office proficiency

Conflict resolution

Job description

College Medical Center Phoenix is proud to be the newest addition to College Health Enterprises. We are dedicated to delivering the highest quality customer service with warmth, friendliness, and organizational pride. Become part of a team that provides a respectful environment, flexibility, a tight-knit group, and the autonomy to utilize your knowledge and experience.

Job Summary:

The Quality Coordinator – Risk Manager supports the Director in leading, planning, and implementing the organization’s quality improvement program to enhance patient care outcomes. This role assists in monitoring performance improvement initiatives, identifying and tracking potential risks, and supporting a culture of safety, quality, and regulatory compliance across the organization. The coordinator helps evaluate program effectiveness, supports the implementation of best practices, and ensures accurate documentation and reporting of risk-related activities. Working collaboratively with leadership and interdisciplinary teams, the role contributes to achieving optimal patient safety and organizational performance outcomes.

Shift: Monday - Friday, 8:00 AM to 4:30 PM

Job Qualifications:

• Previous experience in a medical or behavioral hospital setting
• A Level One Fingerprint Card is required
• Flexible with scheduling and assignments; strong time management
• Excellent organizational skills, attention to detail, and accuracy
• Strong interpersonal skills, professional demeanor, and effective communication at all levels
• Advanced proficiency in Microsoft Office (Excel, PowerPoint, Access)
• Skilled in conflict resolution and handling patient complaints
• Ability to track, analyze data, assist with chart audits, and perform assigned special duties

Job-Specific Duties:

• Maintain the event reporting system and ensure timely completion of incident reviews and corrective actions.
• Investigate, document, and report issues related to patient care and safety, including timely reporting and trending analysis.
• Prepare and maintain accurate records, reports, and data for internal committees and leadership review.
• Support the Director of PI/RM in performance improvement projects, policy development, and staff education.
• Review medical records for quality, safety, and documentation compliance concerns.
• Facilitate communication and collaboration among hospital departments to promote safety and service excellence.
• Ensure adherence to hospital policies, procedures, and compliance standards.
• Perform additional related tasks as assigned.

Placement in the pay range is based on multiple factors, including, but not limited to, relevant years of experience and qualifications. In addition to base pay, additional compensation may be available for CMC Phoenix roles, including shift differential and other special pay practices. The posted compensation is a reasonable estimate that extends from the lowest to the highest pay that CMC Phoenix in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.

Compensation
$40.00 - $50.00 per hour

Minimum Years of Experience
1 year

Job Type : Full Time