Quality Review Supervisor

Information Providers, Inc; Hopkins (MN); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Life insurance

HSA/FSA

Short- and long-term disability

PTO

Paid vacation and holidays

Flexible schedule

Job summary

Information Providers, Inc. (IPI) is hiring a meticulous individual to lead efficient, accurate operations as a full-time Quality Review Supervisor in our Hopkins, MN office. You will verify the quality of inspection reports for insurance purposes and supervise a team of review specialists, ensuring accuracy and compliance.

Typical hours are 8:00 am to 5:00 pm, Monday through Friday. We offer a comprehensive benefits package including a 401(k), health/dental/vision/life insurance, HSA/FSA,

Qualifications

• Attention to detail, organizational skills, and high accuracy.
• Effective leadership and professional communication.
• Analytical mindset with strong problem-solving abilities.
• Ability to meet deadlines and prioritize in a fast-paced environment.
• Proficiency with Microsoft 365 and ability to learn company software.
• High school degree or equivalent.

Responsibilities

• Lead a team of review specialists to verify accuracy and compliance of inspection reports.
• Monitor workflows and provide coaching to maintain productivity and quality.
• Coordinate with management, operations, and QA to resolve issues and optimize processes.
• Assist with scheduling, delegation, and performance management as needed.

Job description

Information Providers, Inc. (IPI) is hiring a meticulous person to lead efficient, accurate operations as a full-time Quality Review Supervisor! You'll work in our Hopkins, MN office to verify the quality of inspection reports for insurance purposes.

The Culture You'll Join:

At Information Providers Inc. (IPI), we believe great work starts with great people. Since 1996, we've established ourselves as a leader in Property & Casualty and Premium Audit information services, serving insurance companies nationwide through innovative technology and experienced professionals. With over 430 employees and a unique field force supported by regional offices, we deliver accurate, high-quality information. Our core values- service, reliability, flexibility, timeliness, and innovation- drive our growth and foster a supportive workplace. At IPI, your ideas matter, your growth is supported through mentorship and opportunity, and your contributions make a meaningful impact every day. Join us and be part of a team that values its people as much as its purpose!

Quality Review Supervisor Benefits:

• Experience-based salary of $50,000 - $60,000/year
• 401(k)
• Health, dental, vision, and life insurance
• HSA/FSA
• Short- and long-term disability
• PTO
• Paid vacation and holidays
• A flexible schedule

YOUR ROLE AS OUR QUALITY REVIEW SUPERVISOR

Typical work hours are 8:00 am to 5:00 pm, Monday through Friday.

This role requires sharp attention to detail and analytical skills, as you'll be leading a team of review specialists in verifying the accuracy and compliance of inspection reports. Clients count on us to maintain the integrity of these reports, and you'll play a key part in meeting those expectations. You'll supervise your team as they complete their daily assignments, stepping in as needed to provide constructive feedback or coaching. You'll train new employees on our procedures, support the team's development, and monitor workflows to make sure productivity and quality targets are met.

This is a collaborative role where you'll coordinate with management, operations, and quality assurance teams to resolve operational issues and optimize processes. You'll jump in to help where needed, assisting with leadership duties such as team scheduling, task delegation, and performance management. Compliance is key, and you'll make sure you and your team closely follow all company policies. You'll also help resolve escalated review questions and assist with other responsibilities to maintain high levels of accuracy, productivity, and quality.

QUALIFICATIONS

• Attention to detail, organizational skills, and high levels of accuracy
• Effective, professional communication and leadership skills
• Analytical mindset with strong problem-solving skills
• Ability to meet all deadlines and prioritize responsibilities in a fast-paced environment
• Proficiency in Microsoft 365 applications and the ability to learn company-specific software
• High school degree or equivalent

Experience in an underwriting, insurance, quality review, home inspection, mortgage service, property preservation, or supervisory/leadership role would be beneficial! An associate or bachelor's degree would also be preferred. Proficiency in workflow management or inspection software would be a plus.