Quality & Regulatory Affairs Specialist, Senior

Infor; Atlanta (GA); On-site; USD 100,000 - 150,000; Full time

Job summary

Infor is seeking a Compliance, Audit and Regulatory lead to drive internal and external audits across product, deployment, and infrastructure teams in a fast-paced SaaS environment.

You will oversee ISO 27001/9001, SSDLC and security programs, coordinate customer and third-party audits, and push for continuous improvement of QMS documentation and processes. This role emphasizes PBM, risk assessment, and stakeholder collaboration.

Qualifications

• Proven experience conducting and leading internal audits (ISO 27001/ISO 9001/SSDLC).
• Background in SaaS, software development, IT systems and familiarity with technical stakeholders.
• Ability to manage multiple priorities in a fast-paced environment.
• Familiarity with AI technologies and AI prompt engineering concepts and tools.
• Experience supporting industry-specific regulatory compliance requirements such as healthcare or financial services is a plus.

Responsibilities

• Plan, perform, and manage internal audits for product, deployment, support, and infrastructure teams against ISO Standards and other frameworks; drive CAPA closures and audit follow-ups.
• Build and maintain strong relationships with internal stakeholders to align risk and compliance work with business priorities.
• Support and coordinate 2nd‑party (customer) audits and due-diligence responses; host customer audits and assist with 3rd‑party audits.
• Support external certifications (SOC 1/2, ISO 27001/42001, PCI DSS); maintain audit-ready evidence and documentation.
• Participate in risk assessments and lead gap analyses for new regulatory requirements.
• Create and improve policies, procedures, templates, and SOPs under strict document control.
• Collaborate with cross-functional teams to improve processes and provide training around QRA.
• Apply PBM across activities and adhere to company values, ethics, and safety policies.

Skills

Audit leadership

ISO 27001

ISO 9001

SSDLC

SBOM compliance

Product security

Risk assessment

Policy development

Cross-functional collaboration

AI familiarity

Job description

Description

This role performs a broad set of compliance, audit, and regulatory activities for Infor teams that develop, deploy, sell, and support software products. You will lead and participate in internal audits (ISO 27001, ISO 9001, SSDLC), drive process improvements, own SBOM/product security compliance activities, serve as a SME for certain compliance activities for applicable products (e.g. ESG/Sustainability, PCI, and TISAX). The Quality, Regulatory & Audit (QRA) team owns the Infor Quality Management System (QMS) and collaborates across the organization to ensure SOPs and evidence meet customer and regulatory requirements (ISO standards, healthcare, financial services, and other applicable industry frameworks).

Department

Finance And Administration

Location

Atlanta

Description

This role performs a broad set of compliance, audit, and regulatory activities for Infor teams that develop, deploy, sell, and support software products. You will lead and participate in internal audits (ISO 27001, ISO 9001, SSDLC), drive process improvements, own SBOM/product security compliance activities, serve as a SME for certain compliance activities for applicable products (e.g. ESG/Sustainability, PCI, and TISAX). The Quality, Regulatory & Audit (QRA) team owns the Infor Quality Management System (QMS) and collaborates across the organization to ensure SOPs and evidence meet customer and regulatory requirements (ISO standards, healthcare, financial services, and other applicable industry frameworks).

A Typical Day In The Life Includes

• Plan, perform, and manage internal audits for product, deployment, support, and infrastructure teams (including Infor data centers and facilities) against ISO Standards and other applicable frameworks; drive closure of CAPAs and audit follow-ups.
• Build and maintain strong relationships with internal stakeholders (Development, Security, Sales, IT, SaaS teams, support) to anticipate needs and align risk and compliance work with business priorities.
• Support and coordinate 2nd‑party (customer) audits and due‑diligence responses; host virtual or on‑site customer audits and assist with 3rd‑party audits.
• Support external certifications (SOC 1/2, ISO 27001/42001, PCI DSS); maintain audit‑ready evidence and documentation to reduce business disruption.
• Participate in risk assessments and lead gap analyses for new or changed regulatory requirements.
• Create and continuously improve policies, procedures, templates, and SOPs under strict document control, and manage document control for organization information.
• Collaborate with project initiatives and cross‑organizational teams to improve process flows, provide tool‑specific training/demos, and optimize QRA value.
• Apply principle‑based management (PBM) across activities and adhere to company values, ethics, and safety policies.

Basic Qualifications

• Control‑framework knowledge and documentation skills.
• Demonstrated experience conducting and leading internal audits (ISO 27001/ISO 9001/SSDLC). Background in SaaS, software development, IT systems and familiarity with technical stakeholders.
• Proven ability to manage multiple priorities in a fast‑paced environment.
• Familiarity with AI technologies and AI prompt engineering concepts, with the ability to leverage AI tools to improve efficiency and quality outcomes.

Preferred Qualifications

• Experience supporting industry‑specific regulatory compliance requirements (healthcare, financial services, automotive, etc.
• SBOM (software bill of materials) and product security compliance experience (tools, workflows, and stakeholder management).
• Direct TISAX or automotive compliance experience.
• ISO 9001/27001 auditor training or equivalent audit certifications.
• Project management skills and experience leading cross‑functional initiatives.
• Knowledge of software validation methodologies, FDA regulations, or other relevant industry standards.

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real‑world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business‑wide digital transformation.

For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self‑actualization.

We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long‑term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.

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