Governance, Risk, Compliance & Quality Specialist

Infor; Atlanta (GA); On-site; USD 120,000 - 170,000; Full time

Job summary

Infor in Atlanta seeks a Senior GRC & Quality Compliance Specialist to own the risk register, drive audit readiness, and support global regulatory compliance within the QRA function. You will coordinate with Legal, Compliance, IT, and ISO, and help integrate regulatory requirements into contracts and supplier oversight.

The role involves defining risk ownership, maintaining QMS documentation, and guiding governance in areas like AI risk, SOC 1/2 and ISO certifications.

Qualifications

• Proven experience supporting enterprise risk programs and audits.
• Experience leading internal audits against ISO 27001/9001 and SSDLC standards.
• Knowledge of ISO 27001, SOC 2, NIS2 and AI governance standards (EU AI Act, NIST AI RMF).
• Ability to own policy management and compliance documentation in a platform end-to-end.
• Manage compliance risk registers and drive remediation.

Responsibilities

• Maintain and evolve policy standards aligned to CSF/NIST CIS controls.
• Coordinate governance between Legal, Compliance, IT and ISO.
• Support the Infor QMS and ensure documentation control.
• Lead risk assessments and translate findings for leadership.
• Identify AI risk and align with AI governance frameworks.
• Support external certifications and audit readiness.
• Engage in contract negotiations with regulatory requirements.

Skills

Risk program management

ISO 27001/9001 knowledge

SOC 2 / NIS2 / AI governance

GRC tools (OneTrust, Navex IRM)

Audit coordination

Cross-functional collaboration

Education

ISO 9001/27001 Lead Auditor certification

PMP or equivalent project management certification

Tools

OneTrust

Navex IRM

Job description

Description

This role supports governance, risk, regulatory compliance, and quality assurance activities for Infor’s software products and enterprise operations. The Specialist, GRC & Quality Compliance is a senior individual contributor and program leader who owns Infor’s risk register, drives internal and external audit readiness, supports regulatory compliance across a global framework landscape, and supports the Infor Quality Management System (QMS). The role sits at the intersection of the Quality, Regulatory & Audit (QRA) function and the emerging Risk Program, and serves as a key coordinator between Legal, Compliance, IT, ISO, and internal stakeholders (i.e. development, sales, SaaS, support).

Department: Finance And Administration
Location: Atlanta

A Typical Day In The Life Includes

• Maintain and evolve Infor’s policy and standards aligned to NIST CSF 2.0, CIS Controls, and SSDF; drive adoption across engineering, IT, and business units.
• Define ownership, accountability, and decision rights for risks across the business; serve as primary coordinator between Legal, Compliance, IT, and ISO on governance matters.
• Support the Infor Quality Management System (QMS): create, maintain, and continuously improve policies, procedures, and templates under strict document control.
• Participate in risk assessments and lead gap analyses for new or changed regulatory requirements; translate technical findings into clear, decision-ready business-impact communications for leadership.
• Identify AI and emerging-technology risk and governance reviews; align AI risk posture with NIST AI RMF, ISO/IEC 42001, and the EU AI Act.
• Support external certifications (SOC 1/2, ISO 27001/42001); maintain audit-ready evidence and documentation to reduce business disruption.
• Serve as the regulatory point of contact for contract negotiations, bids, and customer inquiries; ensure regulatory requirements are consistently embedded into contracts, supplier expectations, and subcontractor oversight.
• Partner with internal stakeholders to support customer trust programs — RFPs, security questionnaires, trust portals, and executive engagements in regulated sectors (healthcare, financial services, automotive).

Basic Qualifications

• Proven experience supporting enterprise Risk Programs, ideally at a Tech or SaaS company.
• Demonstrated experience conducting and leading internal audits against ISO 27001, ISO 9001, and/or SSDLC standards.
• Working knowledge of major compliance frameworks: ISO 27001, SOC 2, NIS2, and emerging AI governance standards (EU AI Act, NIST AI RMF).
• Control-framework knowledge and documentation skills; ability to own and manage a policy and standards in a compliance management platform end to end
• Ability to manage a compliance risk register and drive findings through remediation.
• Familiarity with AI technologies and GRC platform automation tools (e.g., OneTrust, Navex IRM); ability to leverage AI tools to improve efficiency and quality outcomes.
• Track record leading cross-functional initiatives

Preferred Qualifications

• Industry-specific regulatory compliance experience in EU MDR, HDS, CMMC or DORA.
• ISO 9001/27001 lead auditor certification or equivalent; project management certification (PMP or equivalent).
• Experience with risk quantification methodologies (FAIR or equivalent) and translating quantified risk into executive reporting.
• Knowledge of software validation methodologies, FDA regulations (21 CFR Part 11), or equivalent life sciences/healthcare IT standards.
• Experience with multi-cloud environments (Azure, AWS, GCP) and compliance automation within those ecosystems.
• Managing complex external audit programs at scale.

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.

We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.

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