Quality Project Lead - Ownership & Excellence

Q2 Management, Inc; Chattanooga (TN); On-site; USD 70,000 - 95,000; Full time

Job summary

Q2 Management Inc is seeking a Project Leader to drive customer satisfaction and operational effectiveness at client sites. You will own each project's success from start to finish, coordinating cross-shift activities and maintaining strong professional relationships with customers.

Safety is the top priority, and you will promote a culture of honesty, care and transparent communication while guiding teams through inspections, investigations, and continuous improvement to meet quality standards.

Qualifications

• Excellent oral and written communication skills.
• Ability to train and empower teams and shift leaders.
• Travel within operating region may be required.

Responsibilities

• Own and drive the overall success of each project assigned, start to finish.
• Develop strong professional relationships with customers as primary contact.
• Promote safety as the top priority in service delivery.
• Address conflicts and performance issues promptly and professionally.
• Support continuous improvement through investigations and solutions.
• Provide clear communication and guidance to teams across shifts.

Skills

Communication skills

Leadership

Customer service focus

Problem solving

Job description

Q2 Management Inc is seeking a Project Leader to drive customer satisfaction and operational effectiveness at client sites. You will own each project's success from start to finish, coordinating cross-shift activities and maintaining strong professional relationships with customers.

Safety is the top priority, and you will promote a culture of honesty, care and transparent communication while guiding teams through inspections, investigations, and continuous improvement to meet quality standards.