Quality Program Manager

SSM Health; St. Louis (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

SSM Health St. Mary's Hospital in St. Louis is seeking a quality improvement professional to lead clinical improvement initiatives in partnership with system, region, and ministry teams.

You will leverage various data sources to provide insights, work with executives and clinicians to reduce risks, meet regulatory requirements, and drive a culture of patient safety and high-quality care.

Qualifications

• Bachelor's degree or equivalent years of experience and education.
• Three years’ experience in quality or improvement roles.
• Experience with data analysis and reporting in healthcare settings is preferred.

Responsibilities

• Leads quality improvement initiatives using clinical data to standardize care and improve outcomes.
• Implements and refines quality initiatives aligned with KPIs and external benchmarks.
• Develops and aligns quality strategies across programs to support system and regional priorities.
• Prepares and presents updates on external quality ratings and ranking programs.
• Builds collaborations with providers and leaders; educates teams on best practices.
• Supports Quality Assurance and Performance Improvement (QAPI) and external reporting as applicable.
• Performs other duties as assigned.

Skills

Team player

Professional

Proactive

Curious

Learner

Education

Bachelor's degree

Job description

It's more than a career, it's a calling.

MO-SSM Health St. Mary's Hospital - St. Louis

Worker Type

Regular

Job Highlights

Join a mission-driven team where you'll lead quality improvement initiatives, drive regulatory excellence, and use data to improve patient outcomes. This role offers the opportunity to collaborate with clinical and operational leaders, influence system-wide performance, and champion a culture of continuous improvement, patient safety, and high-quality care. Schedule - M-F business hours with the potential for some earlier or later hours to accommodate schedules or committees.

Preferred Skills

• Team player
• professional
• proactive
• curious
• learner

This role will be a mix of meetings, (prep, lead and attend) along with preparing data, pulling reports from external and internal sources, preparing reports, patient level chart reviews, educate individuals and teams.

Job Summary

Leads quality and clinical improvement in partnership with system, region, and ministry clinical teams. Leverages various data sources to provide in-depth insights and serve as a resource for others on specific areas of expertise. Works with executive leaders, clinicians and other staff in the development and implementation of strategies to identify and reduce risks, improve quality and safety, and meet regulatory requirements.

Job Responsibilities and Requirements

Primary Responsibilities

• Leads quality improvement initiatives using clinical data to standardize care, reduce variation, and improve clinical outcomes.
• Implements and refines quality initiatives aligned with executive direction, KPIs, and external benchmarking.
• Develops and aligns quality strategies across programs while supporting system and regional priorities.
• Prepares and presents updates and analysis on external quality ratings and ranking programs relevant to the organization.
• Builds collaborative relationships with providers, teams, and executive leaders; provides education, shares best practices, and supports adoption of improvements.
• Serves as a clinical and systems resource, supporting executive leaders and facilitating Quality Assurance and Performance Improvement (QAPI) and external quality reporting as applicable.
• Performs other duties as assigned.

Education

• Bachelor's degree or equivalent years of experience and education

Experience

• Three years’ experience

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Department

8752020033 System Quality

Work Shift

Day Shift (United States of America)

Scheduled Weekly Hours

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.